IT Support
Travail-Hiredonline
Remote
IT Support - DN9
The rewards
- £29,000 per annum
- 25 days holiday plus bank holidays
- Free on-site parking
- Option to work from home full time after 6 months training and probation
- Stable, growing business with true career progression
Hours
- Monday to Thursday: 12:00pm–9:00pm; Friday: finish at 8:30pm
- Initially office-based; working from home after 4:30pm from day one
The role of IT Support
- Setting user permissions and roles to ensure appropriate access
- Maintaining user records and documentation
- Setting up devices for users
- Maintaining the wireless infrastructure
- Assisting in managing the company's SharePoint assets
- Logging and responding to support tickets on the IT helpdesk
- Resolving general IT issues on user devices on-site or remotely
- Monitoring backups
- Supporting applications used in the business (M365 and NetSuite)
The ideal IT Support
- At least 1 year in an active 1st and 2nd line support role
- Relevant IT qualifications
- Experience with Microsoft 365, SharePoint, and NetSuite — prioritised
- Ability to communicate clearly, calmly, and patiently
- Must be able to commute daily to DN9 (within 30 minutes drive)