Compliance and Assurance Officer

For further information about this role, please contact Michelle Chadwick (Regulation and Compliance Lead) via:

Email: ***email_hidden***

Telephone: 01924 546104

About The Role

We are seeking a motivated and detail-oriented individual to join our Regulation and Compliance Team as a Compliance and Assurance Officer. This is an excellent opportunity for someone who is passionate about ensuring high-quality, safe, and effective care through robust regulatory compliance.

In this role, you will play a key part in embedding a positive culture of compliance with Care Quality Commission (CQC) standards and national guidance across the organisation. You will support teams to ensure that care is consistently safe, effective, caring, responsive, and well-led.

Working closely with both clinical and non-clinical services, you will monitor, assess, and drive improvements in compliance with regulatory and quality standards. You will also provide assurance to senior leaders, contributing to informed decision-making and supporting the delivery of the Trust’s strategic objectives.

We are looking for an inquisitive and analytical individual with a keen eye for detail and the ability to influence and engage others. The ideal candidate will have experience in regulatory compliance or quality improvement within a healthcare setting, alongside strong listening skills and a clear commitment to delivering high-quality, compassionate care.

Please refer to the attached job description and person specification for further details.

Main duties

The role is varied and encompasses a wide range of responsibilities related to regulatory compliance, assurance, and continuous improvement.

• Promoting a positive culture towards regulatory compliance across the organisation
• Supporting the Trust to maintain positive relationships with the CQC, that are focused on a shared goal of safe, high-quality, compassionate healthcare. This will include working with the CQC and our services to coordinate the quarterly engagement meetings and site visits
• Ensuring the on-going implementation and development of the Trust’s frameworks for ensuring compliance with CQC regulatory standards
• Supporting the Regulation and Compliance Lead to ensure that the Trust’s registration documentation is maintained in line with regulatory requirements, including the Statement of Purpose, statutory notifications and registration changes
• Ensuring robust monitoring of and timely response to a diverse range of regulatory enquiries, working with colleagues across the organisation
• Building and maintaining effective working relationships with clinical and operational teams, providing expert advice and coaching to support compliance with regulatory standards
• Supporting services to complete self-assessments against the regulatory frameworks and to develop and monitor improvement actions as required
• Producing clear, high-quality board-level assurance reports, to provide effective monitoring and oversight of key compliance priorities and actions
• Contributing to quality improvement initiatives that strengthen our compliance with regulatory standards and our vision to achieve an excellent patient experience each and every time
• Supporting the Trust’s inspection preparedness activities
• Taking a key role in the Trust’s inspection response, including management and coordination of inspection activity, information submissions, and the development and monitoring of action plans to address improvements required
• Maintaining up to date knowledge of CQC regulatory and national guidance as relevant to the role, including notable changes in regulatory standards and best practice guidance and how this effects the Trust
• Regular horizon scanning of CQC inspection reports and publications, and completion of thematic reviews and benchmarking to inform actions and learning required within the Trust

Please refer to the attached job description and person specification for further details.

Qualifications

Essential person specification requirements

• First Level Degree or equivalent demonstrable level of experience in an area of practice commensurate with compliance, governance or quality or patient safety

Experience

• Significant experience of working in a health service setting with evidence of ongoing development or evidence of Continuing Professional Development
• Experience of working with others to improve compliance, patient safety, experience, and quality of services
• Experience of senior administrative roles, developing administrative processes and required using information systems
• Experience of participating in improvement activities with respect to all aspects of quality (clinical and non-clinical), using systematic approaches and methodologies (project management)
• Significant experience of interrogating complex, quantitative and qualitative information, and presenting findings and recommendations in a meaningful way
• Experience of preparing and delivering presentations to audiences with a variety of levels of understanding of the topic
• Significant experience of writing Board level reports and papers
• Experience of working in a multidisciplinary team

Knowledge And Awareness

• Understanding of current national policy with respect to regulatory compliance, patient safety, experience, and quality agenda
• Knowledge of regulatory requirements relevant to compliance with the Health and Social Care Act
• Sound understanding and awareness of effective use and presentation of data in driving improvement activities
• Knowledge of the use of electronic systems to record, audit and extract comprehensive datasets
• Sound understanding good governance
• Awareness of own limitations

Please refer to the attached job description and person specification for further details.

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application Guidance

We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Application Tips

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Our Benefits

• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme
• Home electronics scheme
• Cycle to work scheme - subject to eligibility criteria
• Car lease salary sacrifice scheme - subject to eligibility criteria
• Working carers support and advice, carers network and carers passport
• Flexible working options and family and carer-friendly policies
• Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support

Skilled worker sponsorship

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