Clerical Officer - Medicine

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide a comprehensive administrative service to the medical and nursing teams within the ward environment.

In This Key Role, You Will

• Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care.
• Ensure availability of case notes at the time of patient admission, which may involve liaising with other hospitals.
• Deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery.
• Responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey.

What You'll Bring

• Good basic education
• Basic understanding of office procedures
• Proficient in use of Software systems
• Good organisational and communication skills

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact

Lynda Howieson, on ***email_hidden***

If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator on [email protected]