Store Supervisor

Application Deadline: 30 June 2026

Department: Retail

Location: Redhill

We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you’ll support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Part-time

Hours of Work: 32 Hours Per Week, working on a rota basis

As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Key responsibilities include

• Supporting the Store Manager in delivering annual sales budgets and business plans

• Driving sales through effective merchandising and stock control

• Leading daily team organisation, rotas, and task delegation

• Coaching and motivating colleagues to achieve targets and deliver excellent service

• Handling customer queries and complaints professionally

• Ensuring compliance with health & safety policies and company procedures

• Acting as Duty Manager and keyholder when required

About You

Must have a driving licence as due to location we are not on a public transport route

• Proven experience in a supervisory role within a retail or customer-facing environment

• Strong understanding of retail operations, including stock control and customer service

• Skilled in problem-solving and prioritising under pressure

• Excellent communication and interpersonal skills to lead and engage colleagues

• Flexible and adaptable, with a commitment to continuous improvement and team success

• A natural leader with a customer-first mindset and a passion for delivering outstanding service

What We Offer

Scottish Widows contributory pension – company will match up to 5%

Up to 25% colleague discount in store

Free parking on site

33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)

Excellent training and development opportunities

Plenty of career progression opportunities

Life Assurance

Employee Assistance Programme with Retail Trust

Comprehensive colleague benefits

Enhanced Family Leave Policies