Warehouse Administrator

Rhenus Logistics

Sharpen your skills and advance your expertise with our professional development programs.

It’s truly the people that make the difference — and with us you’ll join the best team around.

Get straight through to the decision-makers with our streamlined organizational structure.

Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Shift Pattern: Monday to Friday, 9:00 - 17:00

(may be required to work 6:00 - 14:00 or 14:00 - 22:00 depending on operational requirements)

Area of Responsibility: Warehouse Administration

Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date
Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation
Maintain accurate records for inbound, outbound, and returned goods
Support shift managers and supervisors with daily operational reporting.

Area of Responsibility: Stock Control & Systems

Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches
Investigate and resolve stock discrepancies in line with agreed procedures
Assist with cycle counts and full stock takes, including reporting variances
Ensure data accuracy to meet customer and audit requirements

Area of Responsibility: Customer & Client Support

Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses
Provide timely and accurate information to customers in line with service level agreements (SLAs)
Escalate issues or risks that may impact service or accuracy.

Area of Responsibility: Transport & Dispatch Support

Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities
Ensure all despatch documentation is completed accurately and on time
Support proof of delivery (POD) tracking and query resolution.

Area of Responsibility: Compliance, Health & Safety

Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations
Support compliance with Health & Safety, and quality standards
Always maintain audit-ready records.

KPI's

Skills and Knowledge

Strong attention to detail and accuracy
Good organisational and time management skills
Ability to prioritise tasks in a fast-paced environment
Confident communicator, both written and verbal
Strong IT skills, including Microsoft Excel and warehouse systems
Problem-solving mindset with a proactive approach
Previous experience in a warehouse, logistics, or 3PL environment (preferred)
Understanding of warehouse processes including goods-in, picking, packing, and despatch
Experience using a Warehouse Management System (WMS) is highly desirable
Familiarity with KPIs, SLAs, and customer-focused operations

Qualifications & Personal Attributes:

GCSEs (or equivalent) in English and Maths
Additional qualifications in logistics, administration, or supply chain (desirable)
Reliable and dependable
Team player with a flexible attitude
Calm under pressure
Professional and customer focused.