Office Administrator

BETA OUTDOOR SPORTS

Job vacancy: Office Administrator (18.5 hours)

Location: Sheffield-based.

Strictly no recruitment agencies. Direct application only.

Beta Outdoor Sports is a Sheffield based distributor of premium technical brands within the

Run, Climb, and Setting sectors. We pride ourselves on delivering excellent customer

service and maintaining efficient, well-organised operations.

The Role

As an Office Administrator, you will be the primary contact for our customers, helping to deliver great customer service and maintaining a smooth workflow across our Run, Climb, and Setting departments. We pride ourselves on delivering excellent customer service and maintaining efficient, well-organised operations.

You’ll play a key role in

  • Delivering excellent customer service to our clients
  • Managing the workflow of sales and purchase orders
  • Maintaining well-organised operations within the office and warehouse

Key Responsibilities

Customer Support and Administration

  • Act as the main point of contact for customers via phone and email
  • Handle customer queries and resolve issues efficiently
  • Maintain accurate customer records, including account set-up and updates

Workflow Management

  • Create and manage sales orders and purchase orders across all departments
  • Plan and prioritise your workload efficiently to meet deadlines
  • Support the business workflow through good commercial awareness

Operational Support

  • Ability to assist in the warehouse with large inbound orders

About You

We’re looking for someone who is highly organised, detail-oriented, and able to manage multiple priorities in a busy environment.

Essential

  • Strong customer service skills with a solutions-based approach
  • Confident communicator, both written and verbal
  • Highly organised with great attention to detail
  • Able to manage multiple priorities and work efficiently
  • Good commercial awareness and understanding of the business workflow

Desirable

  • Experience with stock management systems (e.g. Brightpearl)

What You’ll Get

  • £14.00 per hour
  • 25 days annual leave plus bank holidays (pro rata)
  • Holiday carryover
  • Cycle to work scheme
  • Staff discount on our brands
  • Friendly and supportive team environment
  • To apply, please submit a covering letter and CV to: ***email_hidden***