Administration Assistant
Trinity Claims
Date: 9 hours ago
City: Tonbridge, England
Contract type: Full time
Admin Assistant - 6 Month Fixed Term Contract
We Want You To
To help maintain your team’s Portfolio for Trinity and its customers. Continuously monitor own work to ensure you are working effectively and delivering market leading cost control and excellent customer service.
We’ll Need You To Be Able To
Basic Salary £24,000 as well as market leading benefits.
25 days Annual leave plus statutory holidays.
Just Some Of The Great Benefits We Offer
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
We Want You To
To help maintain your team’s Portfolio for Trinity and its customers. Continuously monitor own work to ensure you are working effectively and delivering market leading cost control and excellent customer service.
We’ll Need You To Be Able To
- Review claims against the respective policy documentation
- Ensure a relevant level of technical understanding with continuous development and learning.
- Manage a network of suppliers to ensure targets and services level agreements are met.
- Action Supplier Report and ensuring suppliers meet SLAs
- On a claim, liaise with approved contractors making sure all updates are on file
- Ensure that complaints are recorded on the complaints system in an accurate and timely manner.
- Pass all audits at 95% or above
- Provide excellent customer service
- Develop organisational and time management skills
- Manage own workload including hitting KPIs with PH and non PH communication
- Deliver world class service under the guidance of Trinity
- Plan and execute strategic initiatives to agreed timelines.
- Drive, develop, monitor and train yourself to perform at the best of your abilities.
- To undertake any individual or team task or activity reasonably requested and in line with the company values
- 2-3 years of office/admin experience
Basic Salary £24,000 as well as market leading benefits.
25 days Annual leave plus statutory holidays.
Just Some Of The Great Benefits We Offer
- On-site gym
- Free on-site parking
- Free on-site breakfast bar
- Complimentary on-site snacks and soft drinks
- Discretionary performance related bonus
- An extra day’s holiday for your birthday
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
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