Technical Assistant

Job Introduction

To support the Technologist and Technical Manager in maintaining and enhancing quality management standards across all areas of production on a day-to-day basis. To audit and check production systems and to ensure that the highest technical standards are achieved for all foods produced at Bighams.

Role Responsibility

Key Aspects Of Job

Working in the areas listed below with the relevant supervisors, managers and line staff to ensure quality systems are understood, implemented consistently on a daily basis and developed over time.

General Technical Tasks

• Gather and prepare microbiological samples as per schedules, cook samples where necessary, complete swabs, water samples. Re-test where necessary
• Support completion of taste panels
• Follow up on reports on problematic raw materials/WIP ingredients/finished goods to ensure decisions are made and communicate timely
• Carry out internal audits including GMP and fabrication audits
• Audit and file production paperwork. Score and communicate the quality of the paperwork to the production team
• Aid with customer complaint investigations
• Carry out equipment and calibration checks
• CCP verification and validation
• Complete and update data logging system
• Complete traceability audits when required
• Lead or support technical projects as required
• Support project work carried out on site
• Daily and weekly temperature checks
  
  

Production Support

• Report results of paperwork audits, this includes non-conformance information, missing weight record data and over/under weights. Follow up any outstanding issues
• Monitor and audit adherence to Good Manufacture Practices throughout facilities
• Report any technical issues to Shift Manager’s and check that effective corrective action are taken
  
  

Raw Material

• Support monitoring of problematic ingredients
• Deal with rejections for technical issues by ensuring a non conformance form is filled in
• Log technical/quality issues in non-conformance log and communicate to suppliers
  
  

The Ideal Candidate

Skills And Knowledge Required

• Knowledge of basic food hygiene
• Experience of working within a quality management system
• No food allergies or restrictions on the consumption/contact of food products
• Good basis and understanding of PC use/IT (Microsoft office)
• Excellent communication skills – dealing with personnel on the factory floor
• Good attention to detail
• Ability to prioritise and delegate to complete tasks efficiently in a timely manner
• Flexibility and ability to work in a fast changing small company environment
• Available to work outside of normal hours and bank holidays if required
• Clear and concise written skills
• Experience in a QA or QC role preferable