Pricing Practitioner

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

We have an exciting opportunity for someone to join our Pricing & Underwriting team on a permanent basis, as a Motor Pricing Practitioner within our Control & Incident Management team. The role is to provide support to evidence that we are in control, and when the unexpected does occur that we can resolve this quickly and efficiently.

What you'll be doing:

You will be part of a wider Retail Pricing department, proving support within the Control & Incident Management team – key responsibilities including:

• Evidencing that we are operating within all legislation, regulation and a strong internal governance and control framework. This will be a combination of monitoring, conducting regular reviews and providing recommendations.

• Consideration of how we can continuously improve our control processes, also ensuring efficiency and consistency with other products. Act as a role model for effective controls and governance at all times.

• Presentation of findings to senior business leadership on compliance and control outcomes.

• Triage, investigation and resolution of pricing issues, queries and complaints, including liaising the with other Pricing, Operations and technical teams such that any fixes may be prioritised and delivered efficiently. This will involve both technical investigation within the rating model and also data investigations to understand the impacted population.

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office

What you'll need:

We are keen to meet enthusiastic, passionate and curious individuals, and are open to hear from those with pricing, underwriting and pricing implementation backgrounds. We are also looking for the following skills:

• Strong understanding of the components of a pricing algorithms and application of underwriting rules, ideally with experience of managing changes to these algorithms

• Understanding of key legislation and regulation applying to motor insurance and how this impacts pricing algorithms, models, customer premiums and experience.

• Strong problem solving and investigation skills

• Ability to communicate complex information in a simple way

• Ideally experience of Radar, or alternative pricing software

• Ideally experience of data manipulation using languages, such as SQL or Python.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus Green Flag breakdown cover

• Additional optional Health and Dental insurance

• Up to 10% AIP Bonus

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• Generous holidays

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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