Tenancy Officer

Do you want to start a career that makes a real change?

We are looking for an enthusiastic individual to join our Tenancy and Estate team.

We are based in the beautiful Brocks Hill country park in Oadby and this part of Leicestershire is a great place to live, work and visit. Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexi-time and the generous local government pension scheme. You can find more information about our benefits here https://www.oadby-wigston.gov.uk/pages/employee_benefits.

Agile working allows employees to work flexibly to balance their home and work needs. Employees are expected to work in the office to a minimum of 1 day per week. We are supportive of flexible working arrangements where possible and encourage you to discuss this with us during the selection process.

The Tenancy and Estate team is responsible for providing tenancy services, income management, and estate services to approximately 1300 tenants, ensuring excellent customer service and maintaining positive relationships with customers.

The Tenancy Officer will undertake responsibilities including tenancy management, tenancy sign-ups, addressing anti-social behaviour and tenancy breaches, low-level rental arrears, and providing general tenancy support. The role will include dealing with all aspects of housing management, including regular estate and home visits.

If you have experience in tenancy management with excellent interpersonal skills, are committed to constantly improving services, motivated to achieve challenging targets and obtain the best value for our customers, we would love to hear from you. You can find out more by viewing the job description and person specification.

A DBS check is required for this post.

At Oadby and Wigston Borough Council, we are proud of our diversity and recognise the value this brings. We are fair and inclusive and welcome applications from people with different backgrounds.

We guarantee an interview with anyone who either has a disability or is a reservist/veteran and meets the criteria for this role if you apply under our guaranteed interview scheme.

Please contact Laura Wareham (Tenancy & Estates Manager) at [email protected] for any informal enquiries.

Closing Date: 21st July

There may be occasions where we close the advert before the closing date so we encourage you to apply as soon as possible.

To apply for this role you must complete our online application form https://myaccount.oadby-wigston.gov.uk/service/OWBC_Job_Application_Form (CVs will not be accepted)

If you have not heard from us within 14 days of the closing date, please assume your application has not been successful on this occasion.

Feedback will not be provided at this stage of the recruitment process.

Job Types: Full-time, Permanent

Pay: £31,476.00-£34,367.00 per year

Benefits:

• Flexitime
• On-site gym
• On-site parking
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work Location: Hybrid remote in Leicester LE2 5JJ