Senior Performance Analyst

A Senior Performance Analyst looks to manage and up-skill others in analysis where possible and appropriate, provide leadership within their team and proactively use analysis to improve services.

As a Senior Performance Analyst, you will work on multiple projects developing services, providing advice and guidance on the required specifications of a server and will assist with testing of new servers when required.

You will actively contribute to the Performance Analysis community, whilst forging links with the other analytical departments. You will work with colleagues across many levels of seniority to ensure that there is a high level of collaboration between all areas of the Home Office.

What you will do

• Setting up performance management frameworks including key performance indicators (KPIs), building dashboards and providing in depth reports to communicate key metrics.
• Developing tools and techniques to aid others in collecting, collating, cleansing and interpreting data to derive meaningful and actionable insights.
• Investigating, researching and acting on any improvements that could be made to a service.
• Extracting and analysing data for any reported performance issues that a toolset has picked up.
• Providing expert guidance to all users of a toolset to ensure that the tool is useful and relevant.
• Building capability and continually developing analysis skills of self and others through line managing Performance Analysts.

What you will bring

• Helping teams to apply a range of techniques to handle and analyse complex data securely and provide insight to support a live service.
• Identifying the right data sources and interpreting results, ensuring data is accurate and fit for purpose.
• Determining which performance measurements and analytical techniques are appropriate.
• Demonstrating a deep understanding of business goals and turning these into tangible performance measures.
• Communicating findings and tactical/strategic recommendations to senior stakeholders in a language which meets the needs of different users.
• Analysing digital performance and managing the configuration and deployment of analytical tools and solutions.
• Using tools such as Power BI, GA4, Google Tag Manager and Looker Studio.

Additional Information

This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately, we cannot offer sponsorship.

Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR - https://lnkd.in/gs8mx4WN

Useful support on Home Office recruitment process including Success Profiles tips video, Personal Statement tips, Video/Interview tips video - https://lnkd.in/e4rajDjU