Senior Administrative Assistant

We have an opportunity for an experienced Administrator to join our Business Support team.

ROLE OUTLINE

This role will be based in Southampton, but some travel to other offices will be required.

You will be providing support to the business, particularly for fee earning staff who require support on day-to-day operational tasks. The role requires effective organisational skills and excellent team working to ensure the operations team workload is processed according to requirements and escalated where appropriate in order to maintain service levels. You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols. In addition, you may be required to support on wider business topics where the requirement arises.

KEY ACCOUNTABILITIES

• Monitor and record all visitors to adhere to office security protocols.
• Travel to other offices to provide support – essential.
• Support facilities team as required to include maintenance visits, reporting issues, escalation and a keen eye on practical office facilities to ensure the office can run smoothly.
• Monitor and order stationery supplies to ensure adequate stock on the office.
• Monitor and order catering supplies to replenish stock.
• Processing of inbound and outbound post, business deliveries / packages.
• Inbound calls – where applicable, assist in taking centralised reception calls.
• Document formatting – update and amend documents using applications such as Bluebeam, PowerPoint, Publisher, Visio, Word, Excel, MS Forms.
• Where necessary, printing, binding, posting if the business need arises.
• Travel - Booking of travel, accommodation, car hire.
• PPE – order, and track clothing and equipment for staff and escalate out of date items through reports.
• Undertaking other duties not specifically stated above, which from time to time are necessary
• Security cleared to the appropriate level, you may be required to assist with support tasks relating to areas that require security cleared personnel only

SKILLS, KNOWLEDGE, EXPERIENCE

• Highly articulate with excellent interpersonal skills.
• Friendly and approachable with excellent, professional customer service.
• Enjoy working in a busy professional environment.
• Able to multi-task, organise and prioritise workloads whilst remaining calm under pressure.
• Willing to learn and utilise your skills to provide a high level of service.
• Attention to detail.
• Able to work well as a team and on your own.
• Willingness to be flexible and adaptable.
• Good working knowledge of Microsoft Office.
• Ability to adapt to new ways of working, including the introduction of new technologies.
• Hospitality experience preferable

About Tetra Tech

Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for

our clients.