Network Needs Manager

About the job.

Here at National Highways, we currently have a brand new opportunity for a Network Needs Manager to join our Planning and Development team in the East region. Within this role, you will be leading the region's integrated planning process in identifying patterns in regional data and developing insights from stakeholder and customers to build a regional strategy. You will also be responsible for the development and approval process of the region's long-term strategy and 5-10 years forward programme of work.

• Understand the long-term strategic aims of National Highways and associated policies, lead the identification and assessment of regional drivers and network intelligence (i.e. economic, social, asset needs etc.) from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements
• Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks.
• Ensure plans are prioritised to be commercially viable and deliverable in line with agreed regional allocations, supplier capacity, National Highways resource capacity, KPIs/PIs/outputs and efficiency targets.
• Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region.
• Act as ambassador to ensure the Region's network requirements are considered and reflected in the development of the future Roads Investment Strategy for Strategic Network Studies (which may develop into major scheme interventions), Route Optimisation Packages, and Improving Network Performance & Safety Regional Small Scheme Packages.

About you.

• Extensive experience of creating strategies and developing business and operational plans
• Strong commercial and financial acumen
• Excellent stakeholder management and communication skills
• Knowledge of relevant legislative and regulatory frameworks

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds