Credit and Collections Associate - Apprentice

Vacancy Title: Credit and Collections Associate - Apprenticeship

Vacancy Location: Dunmurry, Belfast, Northern Ireland

Engagement Type: Full time, Hybrid, 2 Years Fixed Term Contract

The Role:

Here at Survitec, we are currently recruiting for a Credit and Collections Associate to join our Credit and Collections Team based in Dunmurry as an apprentice.

Who are Survitec and what do we do?

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme.

Your New Role

Are you currently studying at a Further Education college and currently studying a level 2 or 3 course? Are you interested in earning while you’re learning. Not only is this an opportunity to get a step closer to qualifying, but this will give you first hand experience of working in a fast-paced finance team who work on a global scale.

Are you passionate about Finance, Accountancy or have a strong interest in Business and eager to launch your career alongside a global team of finance experts while studying? We are looking for driven individuals with a can-do, intellectually curious attitude to join our Purchase to Pay Apprenticeship Programme!

This role reports to the Credit and Collections Team Lead. It is focused on locating and notifying customers of delinquent accounts; receiving payment and ensuring accurate application of payments to customer accounts; preparing statements and records of account and escalating failure to pay

What You Can Expect from the Role

Key responsibilities and accountabilities:

• Perform credit checks and accurately record outcomes
• Follow up on overdue accounts and contact customers to arrange payments
• Resolve customer invoice disputes to ensure timely, full payments
• Communicate with customers about account issues and payment options
• Record and update account and collection activity using internal systems
• Manage correspondence and maintain accurate records
• Organise your own workload to meet performance targets and SLAs
• Take part in training and development to build your skills and knowledge
• Contribute to a positive, inclusive, and values-driven team culture
• Support a safety-first working environment in line with Survitec values

The Experience, Qualifications and Skills You Will Have

Essential Criteria:

• Currently studying a level 2 or 3 course, Finance or Business related at a Further Education College,

Criteria:

• Basic knowledge of Accounts Receivable processes but not essential
• A keen interest in Finance / Shared Services and a desire to learn
• Strong attention to detail and problem – solving skills
• Ability to work effectively as part of a team as well as independently
• Good communication skills, both verbal and written

Why You Should Work for Us

• 34 days holiday entitlement (including bank holidays)
• Additional day off to celebrate your birthday
• Company Anniversary Holiday Benefit
• Excellent enhanced maternity & paternity package
• Cycle to Work Scheme
• Life Assurance
• Training & Professional Development
• Employee Assistance Programme
• Workplace Reward & Recognition scheme

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.

This is not just another job; this is your career.

How to Apply

Please note, we do not accept direct applications via email nor do we accept speculative CVs from recruitment agencies.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.