Ward Clerk

Greet all visitors to the unit in a friendly, helpful and courteous manner. The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department. To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.

To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested. Deal with and distribute incoming mail, checking and replying to ward emails. Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed. Arrange out patients appointments as required.

Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients. Organise hospital transport as requested. Undertake computer-training courses as required, and ensure up to date bed states daily. Please refer to the job description for further details.