Food & Beverage Team Leader

The Bodmin Jail Hotel


Date: 20 hours ago
City: Bodmin, England
Contract type: Part time
The Person

You’ll have a passion for food & beverage, leading the team and be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You'll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs.

As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.

The Role

Your role as an Food & Beverage Team leader is to provide unforgettable dining experiences and commitment in your role. You’ll work to lead the team and contribute to our purpose and provide exceptional culinary experiences to our valued customers & guests. Maintaining our high quality standards and contributing to the overall success of our establishment.

Responsibilities Include

  • Maintain a high level of customer satisfaction by addressing customer inquiries, feedback, and concerns promptly and professionally.
  • Ensure that service standards are consistently met and exceeded.
  • Lead, train, and motivate the food and beverage team to deliver outstanding customer service.
  • Support your team members during busy periods and special events.
  • Oversee daily operations in the food and beverage department, including dining areas and bar services, ensuring all team members adhere to company policies, procedures, and safety guidelines.

Required Skills & Experience

  • High school education or equivalent
  • Previous experience in food & beverage or a similar role is a plus
  • Strong attention to detail and the ability to remain calm under pressure
  • Strong customer service skills with a friendly and approachable attitude
  • Excellent communication skills, both verbal and written
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously

The Benefits

  • 28 Days holiday
  • Extra days holiday for your birthday
  • Free meals on shift
  • Free Gym access on-site
  • Employee Assistance Programme
  • Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Working Schedule

  • Full Time, Part Time & Casual
  • Flexibility to work evenings, weekends, and holidays

Luxury | History | Cornwall

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.
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