DIO - Senior Facilities Manager Regional Delivery Scotland & Northern Ireland (NI)
UK Ministry of Defence
Date: 19 hours ago
City: Antrim, Northern Ireland
Contract type: Part time
This position will be based at Aldergrove Flying Station, Co. Antrim
Job Summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!
Learn more about Defence Infrastructure in our Candidate Information Guide attached.
Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa. 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas; with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets, Training Estate, tenanted estate and USVF built estate.
About The DIO Senior Facilities Manager Role
This is an exciting opportunity for a talented leader and manager. The Senior Facilities Manager plays a lead role in managing the delivery of hard and soft facilities management to our customers on a day-to-day basis. This involves leading a team providing operational oversight, of the services delivered by our industry partners.
The Senior Facilities Manager will provide motivational leadership, managing operational and technical challenges, and empowering team members to perform at their best. Additionally, the role requires effective collaboration with industry partners, customers, and other DIO departments.
A key area of focus is to reduce asset down time by providing proactive asset management advice to Customers, so they fail less often; and when they do fail, they are fixed quickly to minimise impact.
This position is based at Aldergrove Flying Station, Co. Antrim and due to the nature of the role, we can only consider candidates who are able to commute to this location.
This position is advertised at 37 hours per week.
Job Description
Leadership
The successful candidate will lead the engagement with customers via key meetings, promote a culture of safety first, delivering value for money and expert advice and oversee particularly complex sites with a wide range of buildings and infrastructure while providing support and direction to the Facilities Managers in their team.
The ideal candidate will have experience in property and facilities management with knowledge of asset management, planned and reactive maintenance together with smaller construction projects. Management of soft facilities including assuring that the catering, retail and cleaning service is delivered to the required standard. A proved experience of managing facilities management suppliers and stakeholder engagement would be beneficial.
Key skills include good inter-personal, communication and presentation skills, being a persuasive influencer who can confidently and articulately make an argument in support of a position with an analytical mindset with the ability to assimilate a wide range of data sources to inform decision making. Also key is strong leadership and people skills to inspire and motivate and develop teams to deliver high quality results.
If you enjoy working as part of a wider team in a demanding customer-focused role, delivering facilities management services across an extensive and varied estate to support our armed forces to live, work, and train in a safe, operational, and compliant environment, then this could be the ideal job for you. Each day will present fresh challenges, supporting the military in delivering their operational outputs, requiring you to be innovative and resourceful in meeting their needs in this unique environment.
The objectives of the role cannot be delivered within reduced or compressed hours or through job share. The role entails managing a high volume of complex outputs, requiring a consistent and rapid turnaround for resolutions due to safety and legal compliance and potential risk to operational output.
Desirable Qualifications
Have IWFM level 4 or achieve within 24 months of appointment. Member of a relevant FM professional organisation (e.g. RICS, IWFM)
Licences
Full UK Driving Licence is essential as this role requires frequent visits to our sites, some of which are remote.
Behaviours
We'll assess you against these behaviours during the selection process:
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
At application candidates will be required to provide;
Behaviours
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and candidates will be appointed on merit, based on location.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Northern Ireland
For jobs based in Northern Ireland, applications are welcome from all sectors of the community, but members from the Roman Catholic community are particularly welcomed, as this group is currently underrepresented in our workforce.
For jobs based in Northern Ireland, applications are welcome from all sectors of the community, but members from the Roman Catholic community are particularly welcomed, as this group is currently underrepresented in our workforce.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
Job Summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!
Learn more about Defence Infrastructure in our Candidate Information Guide attached.
Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa. 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas; with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets, Training Estate, tenanted estate and USVF built estate.
About The DIO Senior Facilities Manager Role
This is an exciting opportunity for a talented leader and manager. The Senior Facilities Manager plays a lead role in managing the delivery of hard and soft facilities management to our customers on a day-to-day basis. This involves leading a team providing operational oversight, of the services delivered by our industry partners.
The Senior Facilities Manager will provide motivational leadership, managing operational and technical challenges, and empowering team members to perform at their best. Additionally, the role requires effective collaboration with industry partners, customers, and other DIO departments.
A key area of focus is to reduce asset down time by providing proactive asset management advice to Customers, so they fail less often; and when they do fail, they are fixed quickly to minimise impact.
This position is based at Aldergrove Flying Station, Co. Antrim and due to the nature of the role, we can only consider candidates who are able to commute to this location.
This position is advertised at 37 hours per week.
Job Description
Leadership
- Lead team of Facilities Managers to manage the day to day on site delivery of hard and soft facilities management.
- Contribute to the leadership and management of the DIO Area NI Team and support the business priorities of the Scotland and Northern Ireland Region.
- Develop the skills and knowledge of team members, establishing a culture of Learning from Experience.
- Accountable for the appropriate use of budget and resources to deliver operational outputs while demonstrating value for money.
- Monitor that all services meet policies and procedures, assets such as buildings are safe and compliant or have robust mitigations in place, escalating issues as appropriate.
- Promote and support the development and implementation of positive health and safety culture and environment.
- Ensure relevant site safety management plans are provided.
- Act as a key customer interface and facilities management subject matter expert by facilitating the explanation of complex or technical issues in a way that the customer can understand.
- Provide an active presence on site to develop and maintain effective relationships with customers, suppliers, site users and key stakeholders.
- Lead a range of governance meetings, to ensure the contracted level of service is delivered.
- Contract manage key suppliers and monitor performance, escalating or cascading where appropriate using available information to inform decision making.
- Review and update all site risks monthly, ensuring they are documented on the Risk Register and have mitigation plans in place.
- Ensure Hard and Soft facilities management audit checks are being undertaken to certify contracted services are delivered to the required standard.
- Be the facilities management interface for projects being delivered and support the development of future works plans and programming.
- Be the primary point of contact for delivery of delegated works and projects, working closely with the contractor to monitor progress of works against projected in year delivery, highlighting any programme issues as appropriate and provide related reports as required.
- Work closely with all stakeholders to resolve programme issues, agree required rectification plans, reporting progress and escalating as appropriate.
- Lead team of Facilities Managers to manage the day to day on site delivery of hard and soft facilities management.
- Contribute to the leadership and management of the DIO Area NI Team and support the business priorities of the Scotland and Northern Ireland Region.
- Develop the skills and knowledge of team members, establishing a culture of Learning from Experience.
- Accountable for the appropriate use of budget and resources to deliver operational outputs while demonstrating value for money.
- Monitor that all services meet policies and procedures, assets such as buildings are safe and compliant or have robust mitigations in place, escalating issues as appropriate.
- Promote and support the development and implementation of positive health and safety culture and environment.
- Ensure relevant site safety management plans are provided.
- Act as a key customer interface and facilities management subject matter expert by facilitating the explanation of complex or technical issues in a way that the customer can understand.
- Provide an active presence on site to develop and maintain effective relationships with customers, suppliers, site users and key stakeholders.
- Lead a range of governance meetings, to ensure the contracted level of service is delivered.
- Contract manage key suppliers and monitor performance, escalating or cascading where appropriate using available information to inform decision making.
- Review and update all site risks monthly, ensuring they are documented on the Risk Register and have mitigation plans in place.
- Ensure Hard and Soft facilities management audit checks are being undertaken to certify contracted services are delivered to the required standard.
- Be the facilities management interface for projects being delivered and support the development of future works plans and programming.
- Be the primary point of contact for delivery of delegated works and projects, working closely with the contractor to monitor progress of works against projected in year delivery, highlighting any programme issues as appropriate and provide related reports as required.
- Work closely with all stakeholders to resolve programme issues, agree required rectification plans, reporting progress and escalating as appropriate.
The successful candidate will lead the engagement with customers via key meetings, promote a culture of safety first, delivering value for money and expert advice and oversee particularly complex sites with a wide range of buildings and infrastructure while providing support and direction to the Facilities Managers in their team.
The ideal candidate will have experience in property and facilities management with knowledge of asset management, planned and reactive maintenance together with smaller construction projects. Management of soft facilities including assuring that the catering, retail and cleaning service is delivered to the required standard. A proved experience of managing facilities management suppliers and stakeholder engagement would be beneficial.
Key skills include good inter-personal, communication and presentation skills, being a persuasive influencer who can confidently and articulately make an argument in support of a position with an analytical mindset with the ability to assimilate a wide range of data sources to inform decision making. Also key is strong leadership and people skills to inspire and motivate and develop teams to deliver high quality results.
If you enjoy working as part of a wider team in a demanding customer-focused role, delivering facilities management services across an extensive and varied estate to support our armed forces to live, work, and train in a safe, operational, and compliant environment, then this could be the ideal job for you. Each day will present fresh challenges, supporting the military in delivering their operational outputs, requiring you to be innovative and resourceful in meeting their needs in this unique environment.
The objectives of the role cannot be delivered within reduced or compressed hours or through job share. The role entails managing a high volume of complex outputs, requiring a consistent and rapid turnaround for resolutions due to safety and legal compliance and potential risk to operational output.
Desirable Qualifications
Have IWFM level 4 or achieve within 24 months of appointment. Member of a relevant FM professional organisation (e.g. RICS, IWFM)
Licences
Full UK Driving Licence is essential as this role requires frequent visits to our sites, some of which are remote.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Communicating and Influencing
- Making Effective Decisions
- Leadership
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
At application candidates will be required to provide;
- A CV detailing your job history and previous skills and experience
- A personal statement (no more than 500 words) which should demonstrate your experience in facilities management and how you meet the essential criteria above.
Behaviours
- Managing a Quality Service
- Communicating and Influencing
- Making Effective Decisions
- Leadership
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and candidates will be appointed on merit, based on location.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Northern Ireland
For jobs based in Northern Ireland, applications are welcome from all sectors of the community, but members from the Roman Catholic community are particularly welcomed, as this group is currently underrepresented in our workforce.
For jobs based in Northern Ireland, applications are welcome from all sectors of the community, but members from the Roman Catholic community are particularly welcomed, as this group is currently underrepresented in our workforce.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : DIO Area Manager NI
- Email : [email protected]
- Email : [email protected]
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
See more jobs in Antrim