Quality Assurance Technician

Holland & Barrett


Date: 21 hours ago
City: Burton upon Trent, England
Contract type: Full time
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

We are looking for a QA Technician to join our Product Integrity team and help ensure the quality and compliance of our storage and distribution centre in Burton. Reporting to the Technical Manager, you will play a key role in maintaining and improving the site's Quality Management System (QMS).

You'll collaborate closely with the inbound and outbound product teams to conduct product assessments and ensure compliance with required specifications. Additionally, you will perform Good Operational Practices (GOP) and internal audits to ensure the facility consistently meets high standards. Occasionally, you may assist with international initiatives, such as coordinating transit trials

If you're passionate about maintaining high standards and driving improvements, this role is for you!

Key Responsibilities

  • Conduct product assessments to ensure compliance for food, vitamins, medicinal, and personal care products.
  • Perform and support internal audits (GMP, G&P, traceability, and systems audits) with precision and attention to detail.
  • Maintain and update HACCP/HARA systems, ensuring full compliance with schedules and assigned actions.
  • Assist in creating, implementing, and maintaining the Quality Management System (QMS).
  • Collaborate with external auditors and internal teams to maintain audit readiness and ensure compliance with standards.
  • Perform risk assessments related to product safety and quality.
  • Manage and document the site's pest control processes, addressing issues promptly to meet regulatory requirements.
  • Prepare Product Incident Reports and collaborate across departments to ensure effective resolutions.
  • Participate in continuous improvement initiatives and site commissioning, aligning with operational and food safety goals

Location: This role is located within our Burton Distribution Centre Monday-Friday.

  • Previous experience in a technical or quality role within a product manufacturing, storage, or distribution facility in the food sector.
  • Strong understanding of BRC or other GFSI standards.
  • Proven experience in conducting product assessments to ensure compliance with specifications.
  • Strong knowledge of quality systems.
  • Demonstrated expertise in auditing processes and procedures.
  • Knowledge of Good Distribution Practices (GDP).Ability to clearly communicate with internal and external key stakeholders at all levels
  • Comfortable with juggling multiple timelines and working in a highly agile environment
  • Highly accountable and great at problem solving.
  • Results driven with strong attention to detail and a focus on quality.

Our Benefits for this role include, but not limited to:

  • H&B Employee Discount - 25%
  • Pension company contribution
  • Exclusive benefits, free advice and savings from a range of retailers and providers
  • And many more!

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

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