Generic Purchasing Assistant

Job Title: Generic Purchasing Assistant

Location: Runcorn

Salary: Competitive

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. We are currently looking for a Generic Purchasing Assistant to ensure the smooth and expeditious delivery of goods and services for nominated Nupharm Direct and Numark accounts through a cohesive interface with Sales, Purchasing, Operations and Finance. Join us and be a part of a team that really makes a difference.

Key Responsibilities:

• Act as a primary contact for any bespoke or tailored orders received from customers via Telesales or Field Sales Forces
• Interface with Phoenix Sales Personnel and Customers concerning receipt of Customer orders and regularly update them on order progress as required
• Interface with the Group Generic Category Manager or relevant Category Manager to ensure orders are placed against suppliers in a timely manner. Negotiate on occasion product and price with suppliers as and when requested
• Monitor the status of outstanding supplier orders and interface with depot Goods In to ensure supplier orders are received in a timely manner, highlighting any issues with Generic Category personnel or relevant Category Manager
• Monitor order collation in depot, co-ordinate deliveries and receive and respond to any customer queries relating to such
• Maintain Service Level Agreement trackers monitoring performance against requirement for delivery to customers, producing reports supporting the function
• Assessing any short dated or damaged stock queries raised by customer, interfacing with customer, depot, telesales, purchasing and quality to facilitate any agreed customer returns
• Raise orders with manufacturers as and when as directed by the purchasing or telesales team
• Carry out other duties as required and designated by the Group Generic Category Manager

What We’re Looking For:

• Administrative and Commercial background with exposure to a purchasing or trading environment being desirable.
• Good communication, literacy and numerate skills.
• Competent at time management and multitasking. Organised and able to operate in a high pressure environment
• Attention to detail, helpful with a positive outlook. Good team player. Self-motivated and able to contribute to debate.
• Minimum 5 GCSE’s including Maths and English
• Minimum intermediate Microsoft Office in Word, Excel and Outlook. Access would be an advantage

What We Offer

• 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
• Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
• iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
• High street discounts and offers
• Employee Assistance Programme (EAP)
• Contributory Pension Scheme
• Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS