Senior Business Analyst
St. James’s Place
Date: 12 hours ago
City: Cirencester, England
Contract type: Full time

Are you ready to chart your own career path? At SJP we need talented individuals like yourself to support our evolving culture. If you’re seeking an employer that is passionate about excellence, innovation and autonomy, SJP could be the place for you.
At a glance:
Location: Cirencester Office
Workplace Type:
Employment Type: Permanent
Seniority: Mid-Senior Level
The Architecture, Design & Experience Division is responsible for shaping the strategic design of SJP’s technology, processes, and customer experiences to ensure all change initiatives are aligned to business priorities and deliver meaningful, client-centric outcomes. The division brings together architecture, service and user experience design, and business analysis into a centre of excellence that guides projects from idea to execution. It ensures designs and solutions are focussed on customer outcomes, quality and consistency of experience across SJP's digital and operational landscape, while remaining well governed, cost effective and scalable.
The Business Analyst Team is involved in the full end to end project lifecycle at SJP. From mapping out business benefits and success criteria through to detailed requirements and user stories, this could be from small business change to large scale programmes. The team is made up of Senior Business Analysts and Business Analysts augmented by contract resource. The team collaborates with cross functional teams within the Architecture, Design & Experience Division and the wider business.
Acting as an adviser to the business you will be working at multiple levels using your industry experience to operate within a business change environment. You will be responsible and accountable for the business analysis work within a project, programme, or value stream.
What you'll be doing:
You will be a highly experienced BA with significant expertise in understanding business needs and managing stakeholder relationships. With these skills you will also help shape the practice and help it evolve over time and in addition, be able to provide mentoring and coaching to less experienced BAs.
Essential Criteria
We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
At a glance:
Location: Cirencester Office
Workplace Type:
Employment Type: Permanent
Seniority: Mid-Senior Level
The Architecture, Design & Experience Division is responsible for shaping the strategic design of SJP’s technology, processes, and customer experiences to ensure all change initiatives are aligned to business priorities and deliver meaningful, client-centric outcomes. The division brings together architecture, service and user experience design, and business analysis into a centre of excellence that guides projects from idea to execution. It ensures designs and solutions are focussed on customer outcomes, quality and consistency of experience across SJP's digital and operational landscape, while remaining well governed, cost effective and scalable.
The Business Analyst Team is involved in the full end to end project lifecycle at SJP. From mapping out business benefits and success criteria through to detailed requirements and user stories, this could be from small business change to large scale programmes. The team is made up of Senior Business Analysts and Business Analysts augmented by contract resource. The team collaborates with cross functional teams within the Architecture, Design & Experience Division and the wider business.
Acting as an adviser to the business you will be working at multiple levels using your industry experience to operate within a business change environment. You will be responsible and accountable for the business analysis work within a project, programme, or value stream.
What you'll be doing:
- Producing the appropriate artefacts required by the project, programme or value stream
- Communicating and reporting effectively within the programme, project or value stream and to the wider BA practice.
- Demonstrating the correct behaviours and acting as a role model for the BA practice.
- Where appropriate, providing coaching to support the growth and development of our BA Practice. This could include responsibilities such as guidance, mentoring, sharing ideas and examples of existing practices and encourage their adoption.
- Where appropriate coordinate the work of other BAs within the programme, value stream or project, delegating and taking ownership of tasks and being accountable for the work produced.
- Where appropriate, ensuring the quality of the work produced by other BAs meets the necessary standards, ensuring deliverables are met within agreed timescales.
- Working effectively with the senior project team and stakeholders, conducting investigations, planning, and be instrumental in the success of the project.
- Take responsibility for the management of stakeholder relationships across various levels of seniority. Ensure that stakeholder perspectives are identified and analysed with a view to achieving consensus.
You will be a highly experienced BA with significant expertise in understanding business needs and managing stakeholder relationships. With these skills you will also help shape the practice and help it evolve over time and in addition, be able to provide mentoring and coaching to less experienced BAs.
Essential Criteria
- Experience in business analysis, including large-scale system and business change programmes.
- Strong analytical skills, with expertise in investigation, modelling, and documentation techniques.
- Proven ability to manage stakeholder relationships at varying levels of seniority.
- Excellent communication skills, able to converse with people at all levels within the business, adapting your style to suit the situation
- BCS International Diploma in Business Analysis accreditation (full or actively working towards)
- Experience in a large financial services organisation with knowledge of financial services products
- Experience coaching and/or mentoring junior members
- There may also be a requirement for travel within the UK or to sites external to the UK on an exceptional basis.
We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:
- Competitive parental leave (26 weeks full pay)
- Private medical insurance (optional taxable benefit)
- 10% non-contributory pension (increasing with length of service)
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
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