Information Technology Field Technician

Company Description

Truro & Penwith Academy Trust (TPAT) is a Multi Academy Trust comprising a group of primary and secondary academies. We are dedicated to providing the best education through outstanding leadership and excellent teaching, supported by well-regarded staff teams. Celebrating the unique qualities of each school, we ensure that every child and young person has the best possible life chances with a focus on academic, creative, sporting, and cultural opportunities. We believe in strong partnerships with our schools, pupils, parents, and the wider community to create the best outcomes for students. At TPAT, we empower our staff through support, training, and career opportunities to ensure students achieve their full potential.

Role Description

This is a full-time, mobile role for an Information Technology Field Technician. The Technician will provide technical support for desktop computers, servers, WiFi and printers, assist with troubleshooting issues, and perform computer repairs. Daily tasks include diagnosing technical problems, maintaining hardware, installing and configuring software, and providing user assistance. The role requires excellent problem-solving skills and the ability to work effectively within a team to ensure that technology resources operate smoothly and efficiently across the Trust.

Qualifications

• Technical Support and Troubleshooting skills
• Experience with Desktop Computers and Printer Support
• Strong problem-solving abilities and attention to detail
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Relevant certifications such as CompTIA A+ or equivalent are a plus
• Previous experience in educational settings is advantageous