Operations Supervisor

Operations Supervisor

This role supervises our Maintenance team, who are responsible for maintaining our InFocus Assets. The Supervisor role is there to ensure the team are set up for success and our able to meet targets set by the business What you'll be doing.. What you'll be doing

• Coordinating the prompt completion of general maintenance and allocating daily tasks to operatives through our inhouse system Webops.
• Carry out regular weekly performance reports to ensure SLA’s are being completed and build positive relationships with the Local authorities in the Region.
• Supervise and assist the team’s day to day, ensuring the teams routes are planned and efficient to enable SLA’s, whilst adhering to company policies.
• Coaching the team have an understanding of the impact of their role and be the first port of call, encouraging respect and open communication.
• Raise any challenging queries to the right person so the team is supported.
• Efficient and economical use of materials amongst the team.
• Work within Health & Safety guidelines, and safe systems of work ensuring that accidents, hazards and near misses are reported immediately.
• Work with SAP, adhering to stores booking in/out and stock management procedures.
• Maintain the cleanliness and upkeep of a company vehicle, including related documentation.
• Depot Responsibilities such as ensuring facilities are kept maintained and arranging of services to the facilities in a timely manner.

What you'll bring

• Fully proficient in computer software packages (Microsoft word, Excel etc).
• Prepared to work in all weather conditions and comfortable with working at height within safety guidelines and undertaking reasonable lifting duties.
• Thrive on being a great teammate, supporting colleagues, sharing information and best practices.
• Ability to enjoy work well in the constantly evolving and challenging environments.
• Ability to use initiative and breakdown problems and find solutions using rational judgement.
• Positive “can do” attitude and self-motivated with the ability to work as part of a team.
• Committed to offering high levels of customer service.
• Highly organised with a proactive approach to working and solutions focused.
• Work under pressure whilst prioritising and meeting strict deadlines.
• Ability to adapt and work within other departments within operations.
• Flexible to suit business needs which may include some out of hours/callouts at evenings, weekends or Bank Holidays.
• Excellent Interpersonal and communication skills.
• Full clean driving licence. (HGV License is advantageous but not essential).
• Literate and numerate in order to complete necessary paperwork.
• Competent in the use of hand tools and power tools.
• NRASWA, IPAF and PASMA (would be an advantage).

A little bit about you.. What you'll bring

• Fully proficient in computer software packages (Microsoft word, Excel etc).
• Prepared to work in all weather conditions and comfortable with working at height within safety guidelines and undertaking reasonable lifting duties.
• Thrive on being a great teammate, supporting colleagues, sharing information and best practices.
• Ability to enjoy work well in the constantly evolving and challenging environments.
• Ability to use initiative and breakdown problems and find solutions using rational judgement.
• Positive “can do” attitude and self-motivated with the ability to work as part of a team.
• Committed to offering high levels of customer service.
• Highly organised with a proactive approach to working and solutions focused.
• Work under pressure whilst prioritising and meeting strict deadlines.
• Ability to adapt and work within other departments within operations.
• Flexible to suit business needs which may include some out of hours/callouts at evenings, weekends or Bank Holidays.
• Excellent Interpersonal and communication skills.
• Full clean driving licence. (HGV License is advantageous but not essential).
• Literate and numerate in order to complete necessary paperwork.
• Competent in the use of hand tools and power tools.
• NRASWA, IPAF and PASMA (would be an advantage).
• What's in it for you
• We are inclusive, fair and family friendly
• We believe that diversity of thought, experience and background provides the platform for great creativity
• We value and support our people and believe our people make the difference
• We believe in building a diverse and inclusive culture and positive employee experience

A little bit more about us..

• We believe in building a diverse and inclusive culture and positive employee experience.
• We are One Team, more than just ourselves.
• We are customer first, we understand, and help solve our customers’ problems.
• We Test & Learn, we are empowered to learn and grow, unafraid of change.
• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking About our recruitment process… 1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family 2. You send in your application to let us know you’re interested 3. We see your application, get excited, and give you a call 4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other 5. You’ll begin your journey with us, were excited to support and develop you throughout you career.