Hotel Operations Administrator

Ready to support hotel operations behind the scenes and help deliver seamless guest experiences?

Join us at De Vere Beaumont Estate in Old Windsor as our Hotel Operations Administrator, a pivotal role that keeps our departments running smoothly and ensures our casual staffing, payroll, and guest pre-arrival coordination are spot on.

As our Hotel Operations Administrator, you’ll work closely with Operational Heads of Department, the People & Culture team, and Finance to support scheduling, payroll, onboarding, and event staffing logistics. You’ll be the go-to person for casual team queries, time and attendance accuracy, and rota tracking - keeping everything structured and on schedule. In addition, you’ll support seasonal planning and masterclass events, contributing to initiatives that enhance guest satisfaction and drive revenue.

In return, the role offers a salary of £26,780 plus excellent benefits including free meals, an annual complimentary stay with dinner at a De Vere hotel, additional stays for just £50, and a paid day off for your birthday - to name just a few!

Your Skills And Experience

• You have a strong understanding of operations and can confidently liaise across departments
• Experience within a Meeting & Events property to effectively co-ordinate staffing levels to operational needs
• You’re highly organised, detail-focused, and a natural problem solver
• Experience using Fourth Hospitality, LogIt or Fork Manager is a bonus (but full training is provided)
• You’re a calm, professional communicator - in person, over the phone, and by email
• Most importantly, you share our values: you’re warm, genuine, and always thinking one step ahead
  
  

Benefits

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Hotel Operations Administrator.

• £26,780 per year
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.