Administration Officer

Applications are invited from suitably qualified and experienced administration candidates to join our busy administration team. We currently have a vacancy for a Fixed Term (to February 2026) Part time (25 hours working Monday to Friday 9am to 2pm) Band 3 Administration Officer with the Adult Neurodevelopment Service Team based at Keegan Court, Grassbanks, Gateshead NE10 8DX

This is a very busy service and the successful post holder will be a member of the admin team to support a large multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Clinical Team Manager.

Required

Candidates must be able to demonstrate proven recent demonstrable 12 month experience of the following that are required for this post:

• Experience in a customer / patient focused environment
• Worked in an administrative/secretarial post
• Fast, accurate advanced typing/keyboard skills
• Proven experience of complex diary management.
• Minute taking experience
• A good understanding of inputting data to a database system
• Ability to be self-directed, motivated and be able to contribute positively within a team
• Well organised and structured
• The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
• The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
• You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.
  
  

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

For further details / informal visits contact: Name: Linda Colligan Job title: Administration Manager Telephone number: 07966386883

Tracey McKenzie

Administration Manager - Tel 07741291492