Army - Discipline Assurance Clerk
UK Ministry of Defence
Date: 19 hours ago
City: Gloucester, England
Contract type: Part time
Imjin Barracks, Gloucester, GL3 1HW
Job Summary
The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.
HQ Allied Rapid Reaction Corps (ARRC) provides NATO with a rapidly deployable, flexible HQ that can act as a Joint, Land or Corps HQ for operations and crisis response. Its multi-national ethos, combination of cultures and innovation, strong professional reputation in NATO and proven track record in interoperability are unique among its High Readiness Force (Land) peers.
People are the Army’s biggest asset and it is vital that they are properly managed. The Discipline Branch within HQ ARRC is responsible for staffing, managing and assuring all military discipline casework for personnel assigned to HQ ARRC and its subordinate formations. A recent increase in the number of formations that sit under the HQ ARRC structure has resulted in a need to increase the size of the current Discipline branch.
The role will include assurance of Service Law, Warnings and Sanctions and Service Complaint casework across HQ ARRC and subordinate formations in accordance with policy. This will include the assurance of all ARRC discipline casework in accordance with the Army Personnel Services Group (APSG) Assurance Framework via the MODs IT systems; liaising with HQ ARRC units to ensure relevancy, accuracy and transparency of case work; reducing delay of all HQ ARRC discipline casework with particular focus on the Key Performance Indicators (KPIs) and the collation of data to support statistical analysis.
Flexible working is available (after a 6 month probation period) subject to LM agreement and business needs being met.
This position is advertised at 37 hours per week.
Job Description
As the Discipline Assurance Clerk, your role in the branch is to:
The successful candidate will have a ‘can-do’ attitude, who can work independently with good time management. You must also enjoy being part of a team who want to work together to the benefit of those we are supporting. It goes without saying that there is a need for absolute discretion regarding the casework information that will be available to you. You should also be aware that some of the cases you will be privy to may require you to have a degree of mental resilience.
Your keen eye for detail and the ability to think though a task for the follow-on steps will be vital to enable you to highlight errors in casework, along with an inquisitive mind that wants to delve into policy to find the right answers to queries.
While not essential, the ideal candidate may have experience of working within the military discipline system, and may have previously been a Staff Support Assistant, or Staff Support Specialist. Full training on military IT systems can be given to the successful candidate.
Behaviours
We'll assess you against these behaviours during the selection process:
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
Candidates will be required to provide a Statemennt of sutiability in no more than 500 words demonstrating your suitability for the role against the person specification.
At Sift, you will be assessed against your Statement of suitability and the following Behaviours:
Applications will be sifted using all elements listed above, but in the event of a high number of applications, a sift will be conducted on the lead behaviour only: Managing a Quality Service.
At Interview, you will be assessed against the following Behaviours:
Candidates will be required to complete an online Civil Service Judgement test.
The Civil Service Judgement Test is not bankable and therefore must be taken on every vacancy where it is applied.
Should you be invited to complete the online tests, please allow sufficient time to complete the tests and the remainder of the full application form; only candidates who are successful at the test stage will be invited to complete the remainder of the application by clicking ‘Submit Application’. Your application must be completed by 23:55 on the closing date of the vacancy. Late submissions cannot be accepted. The tests are not timed, as they work by giving you harder questions if you answer the previous question correctly, and easier if you get it wrong. You should allow up to an hour for each test, and each test must be completed before you will be invited to complete the second part of your application. Internet access will be required for the duration of the test. Please refer to the attached Candidate Guidance for further information.
Required
Candidates that reach the minimum required pass mark will have their results saved as a banked score against the following tests:
CSJT scores cannot be banked as each test is generated from the behaviours required for a specific role which will vary between recruitment campaigns.
If you require any particular arrangements (for example due to a disability or health problem) to be made in order for you to complete the online test you MUST contact the DBS Enquiry Centre on 0800 345 7772 BEFORE accessing the online test.
Opening times Mon -Friday 0800- 1600 hrs.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Please be advised the online test in use is not timed
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
Job Summary
The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.
HQ Allied Rapid Reaction Corps (ARRC) provides NATO with a rapidly deployable, flexible HQ that can act as a Joint, Land or Corps HQ for operations and crisis response. Its multi-national ethos, combination of cultures and innovation, strong professional reputation in NATO and proven track record in interoperability are unique among its High Readiness Force (Land) peers.
People are the Army’s biggest asset and it is vital that they are properly managed. The Discipline Branch within HQ ARRC is responsible for staffing, managing and assuring all military discipline casework for personnel assigned to HQ ARRC and its subordinate formations. A recent increase in the number of formations that sit under the HQ ARRC structure has resulted in a need to increase the size of the current Discipline branch.
The role will include assurance of Service Law, Warnings and Sanctions and Service Complaint casework across HQ ARRC and subordinate formations in accordance with policy. This will include the assurance of all ARRC discipline casework in accordance with the Army Personnel Services Group (APSG) Assurance Framework via the MODs IT systems; liaising with HQ ARRC units to ensure relevancy, accuracy and transparency of case work; reducing delay of all HQ ARRC discipline casework with particular focus on the Key Performance Indicators (KPIs) and the collation of data to support statistical analysis.
Flexible working is available (after a 6 month probation period) subject to LM agreement and business needs being met.
This position is advertised at 37 hours per week.
Job Description
As the Discipline Assurance Clerk, your role in the branch is to:
- Complete Joint Personnel Administration (JPA) compliance on all discipline casework in accordance with the APSG Casework Assurance Framework through the medium of JPA and Oracle Analytics Service Information System (OASIS) reports
- Ensure processes, timelines and entered data comply with JPA Business Process Guides (BPG), highlighting issues unable to resolve
- Give support to Brigades using BPGs, and with reference to policies and discipline related Army General Administrative Instruction (AGAIs)
- Monitor the Discipline Group Mailbox and delegate emails as appropriate
- Update the Discipline Report (DISCREP) tracker
- Provide ongoing efficient, effective and confidential admin support to HQ ARRC Discipline team, including copying of confidential case files
- General office admin to include control of stationery, assistance with preparation of meetings/forums, room bookings and organisation of any branch travel requests
- Complete Joint Personnel Administration (JPA) compliance on all discipline casework in accordance with the APSG Casework Assurance Framework through the medium of JPA and Oracle Analytics Service Information System (OASIS) reports
- Ensure processes, timelines and entered data comply with JPA Business Process Guides (BPG), highlighting issues unable to resolve
- Give support to Brigades using BPGs, and with reference to policies and discipline related Army General Administrative Instruction (AGAIs)
- Monitor the Discipline Group Mailbox and delegate emails as appropriate
- Update the Discipline Report (DISCREP) tracker
- Provide ongoing efficient, effective and confidential admin support to HQ ARRC Discipline team, including copying of confidential case files
- General office admin to include control of stationery, assistance with preparation of meetings/forums, room bookings and organisation of any branch travel requests
The successful candidate will have a ‘can-do’ attitude, who can work independently with good time management. You must also enjoy being part of a team who want to work together to the benefit of those we are supporting. It goes without saying that there is a need for absolute discretion regarding the casework information that will be available to you. You should also be aware that some of the cases you will be privy to may require you to have a degree of mental resilience.
Your keen eye for detail and the ability to think though a task for the follow-on steps will be vital to enable you to highlight errors in casework, along with an inquisitive mind that wants to delve into policy to find the right answers to queries.
While not essential, the ideal candidate may have experience of working within the military discipline system, and may have previously been a Staff Support Assistant, or Staff Support Specialist. Full training on military IT systems can be given to the successful candidate.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Making Effective Decisions
- Managing a Quality Service
- Making Effective Decisions
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
- Learning and Development
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
Candidates will be required to provide a Statemennt of sutiability in no more than 500 words demonstrating your suitability for the role against the person specification.
At Sift, you will be assessed against your Statement of suitability and the following Behaviours:
- Managing a Quality Service (lead behaviour)
- Making Effective Decisions
Applications will be sifted using all elements listed above, but in the event of a high number of applications, a sift will be conducted on the lead behaviour only: Managing a Quality Service.
At Interview, you will be assessed against the following Behaviours:
- Communicating and Influencing
- Managing a Quality Service
Candidates will be required to complete an online Civil Service Judgement test.
The Civil Service Judgement Test is not bankable and therefore must be taken on every vacancy where it is applied.
Should you be invited to complete the online tests, please allow sufficient time to complete the tests and the remainder of the full application form; only candidates who are successful at the test stage will be invited to complete the remainder of the application by clicking ‘Submit Application’. Your application must be completed by 23:55 on the closing date of the vacancy. Late submissions cannot be accepted. The tests are not timed, as they work by giving you harder questions if you answer the previous question correctly, and easier if you get it wrong. You should allow up to an hour for each test, and each test must be completed before you will be invited to complete the second part of your application. Internet access will be required for the duration of the test. Please refer to the attached Candidate Guidance for further information.
Required
Candidates that reach the minimum required pass mark will have their results saved as a banked score against the following tests:
- New Civil Service Verbal Test
- New Civil Service Numerical Test
CSJT scores cannot be banked as each test is generated from the behaviours required for a specific role which will vary between recruitment campaigns.
If you require any particular arrangements (for example due to a disability or health problem) to be made in order for you to complete the online test you MUST contact the DBS Enquiry Centre on 0800 345 7772 BEFORE accessing the online test.
Opening times Mon -Friday 0800- 1600 hrs.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Jane Arkell
- Email : [email protected]
- Email : [email protected]
Please be advised the online test in use is not timed
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
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