Data Management Team Administrator

Hampstead Group Practice


Date: 1 day ago
City: London, England
Contract type: Full time
Job Purpose To provide high-quality administrative support to the Practice, with a particular focus on processing clinical and administrative dataincluding Workflow and email communicationsin an accurate, timely, and confidential manner, in accordance with Practice policies and protocols. Key Responsibilities Accurately process all patient data received by the Practice, ensuring tasks are completed to agreed quality standards and within specified timeframes. Maintain a strong working knowledge of all Practice data systems and remain current with updates and procedural changes. Follow the Practices Workflow protocols rigorously, ensuring consistency and compliance.

Ensure data is handled in line with confidentiality requirements and the Practices data protection policies. Monitor and uphold data quality standards; proactively recommend improvements to data management processes. Investigate and resolve internal queries related to patient records in a prompt and professional manner. Support colleagues during times of peak demand or staff absence, contributing to a collaborative team environment.

Manage queries related to medical coding and ensure correct data entry in clinical records. To provide efficient and effective administrative support to the partners and medical staff when required e.g. photocopying, postal dutiesd Assist in inputting, extracting, and analysing data to support reporting, audits, and quality improvement initiatives. Contribute to data collection for clinical and operational audits.

To have excellent IT skills, to include Microsoft Office, Outlook and Excel To undertake general office duties to support the role To ensure all electronic records are updated and complete within the agreed time-scales To plan / organise work using own initiative, whilst being able to work as a valuable member of a team Support the management of digital channels including the Practice website and social media platforms. Essential Attribute Highly responsible, reliable, and organised Strong attention to detail with a commitment to accuracy Excellent communication and interpersonal skills Proven ability to work both independently and as part of a team Adaptable and willing to learn new systems and processes Proficient in the use of IT systems, particularly those related to healthcare or data management Discreet and professional, with a mature approach to handling sensitive information Other Information This job description is not exhaustive. Responsibilities may be reviewed and updated periodically in consultation with the post holder to reflect changing Practice needs.
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