Survey Administrator

Department: Administration

Employment Type: Full Time

Location: Watford

Compensation: £26,000 - £28,000 / year

Description

We are looking for a detail-oriented Survey Administrator to support our growing surveying team. This role will involve handling inbound enquiries, scheduling appointments, managing health and safety (H&S) paperwork, and ensuring smooth communication between departments. The successful candidate will play a key role in managing client KPIs and supporting efficient allocation of resources to meet project demands.

Key Responsibilities

• Handle inbound enquiries and provide professional and timely responses to clients.
• Schedule appointments for surveyors, ensuring efficient resource allocation.
• Manage and maintain health and safety (H&S) paperwork, ensuring compliance with company policies.
• Track and manage client KPIs, ensuring that targets are met and reports are provided to the relevant clients.
• Liaise with other departments to coordinate resources and ensure that all survey-related tasks are completed on time and within scope.
• Maintain and update accurate records of all survey activities, appointments, and client communications.
• Assist in the preparation of reports, documentation, and presentations for the surveying team.
• Provide administrative support to the surveying team and senior management as needed.
  
  

Skills, Knowledge and Expertise

• Strong communication skills, both written and verbal.
• Excellent organisational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Good attention to detail and ability to meet deadlines.
• Positive attitude.
  
  

Benefits

• Competitive salary, £26,000 - £28,000 dependant upon skills and experience
• £1,200 a year attendance bonus (£100 paid monthly)
• 22 days holiday + Bank Holidays
• Supportive working environment, with opportunity for continued professional development, including funding for training