Teaching, Learning & Student Experience Administrator (Assessment & Progression and Curriculum & Programmes)

We’re looking for a proactive and highly organised administrator to join our dynamic team supporting both the Assessment & Progression and Curriculum & Programmes teams. Based within the School of Medical Sciences, this role offers a fantastic opportunity to contribute directly to the academic success and experience of our students in Medicine and Dentistry.

As a TLSE Administrator, you’ll be part of a high-performing, collaborative team, providing essential support across two key functional areas. You'll play a key role in delivering critical assessments, providing frontline support to students and staff, and ensuring administrative processes run smoothly and efficiently.

Work you can expect to be involved in

• Supporting the delivery a variety of in person and online assessments and exams, including setup, scheduling, invigilation, results processing, moderation, exam boards, and publication.
• Supporting students and academic staff by interpreting and communicating complex assessment policies and regulations.
• Supporting cases of academic appeals, misconduct, and malpractice, ensuring sensitive and fair handling.
• Providing administrative support for Programme Committees and related sub-committees, including minute taking and follow-up actions.
• Ensuring maintenance of accurate student records.
• Taking ownership of key start-of-year processes, such as student registration, ordering and distributing course materials.
• Coordinating student attendance at conferences and external courses, including registration, travel and accommodation booking.
• Supporting curriculum planning and programme changes with accurate and timely documentation and data entry.
• Collaborating across teams and departments to ensure quality assurance and service consistency.
• Acting as a key contact for internal and external stakeholders, facilitating effective communication within the school and with central University services.

Who we’re looking for

You’ll bring a strong background in administration, ideally within a fast-paced environment such as higher education, healthcare, or a customer-facing role. You should have:

• Proven organisational skills and an ability to manage multiple priorities.
• Excellent communication skills and the confidence to work with students and staff from diverse backgrounds.
• A positive, flexible approach and the ability to work independently as well as collaboratively.
• Strong IT skills, particularly across Microsoft 365; familiarity with Campus Solutions is desirable.
• A genuine interest in academic support and improving the student experience.

What you will get in return

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

Please see the link below for the Further Particulars document which contains the full person specification criteria. Please refer to the School Assessment and Progression, and School Curriculum & Programmes elements specifically for this role.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered, though we expect a minimum of 100% on campus working in the first month of the role as part of induction.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Emma Wright

Email: [email protected]

General enquiries:

Email: [email protected]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.