Key Account Manager

About Thurlow Nunn Distrigo

As one of the largest independent Distrigo hubs in the UK, Thurlow Nunn Distrigo plays a central role in supporting Stellantis’ European parts strategy, supplying genuine OEM and approved components to a diverse and expanding network of repairers. Backed by over 150 years of family-run heritage, we blend traditional values with a modern, scalable operation.

Our central hub is based in Norwich, with additional Distrigo operations supporting customers in King’s Lynn & Luton — giving us reach across the East Midlands, East Anglia, North London, and Essex. This allows us to provide fast, flexible delivery and personalised account support to our regional customer base.

While we are a key distribution partner for Stellantis brands under the DISTRIGO brand — including Peugeot, Citroën, Vauxhall, Fiat, Alfa Romeo, Jeep and more — we also offer a wide range of genuine OEM parts for Kia, Hyundai, Honda, Renault, Dacia, Jaguar Land Rover, MG, and Nissan, enabling us to support multi-brand workshops across our territory.

The Role

We’re looking for a proactive, personable and commercially focused Key Account Manager (KAM) to manage a portfolio of approximately 50 Franchise Dealer accounts, as part of a team covering over 50 sites across our network. These accounts are already in place, but the goal is to develop deeper relationships, increase spend, and ensure each customer meets their Stellantis-mandated performance targets.

This is a hands-on role that will suit someone with aftermarket, trade parts, or dealer-side experience, who thrives in a relationship-driven, field-based environment.

Key Responsibilities

Manage and grow a portfolio of Authorised Repairers across the East of England and surrounding areas

Conduct structured visits (target: 1 per site per financial quarter), maintaining clear account plans and follow-ups

Build strong, trust-based relationships with service teams, workshop managers, and business owners

Promote and develop spend across our full multi-brand OEM and approved parts portfolio, including:

Stellantis brands: Vauxhall, Peugeot, Citroën, Fiat, Alfa Romeo, Jeep, etc.

Additional OEM brands: Kia, Hyundai, Honda, Renault, Dacia, Jaguar Land Rover, MG, Nissan

Collaborate daily with internal teams: logistics managers, parts advisors, digital sales teams, and delivery drivers

Support operational service levels (delivery issues, back-orders, returns) and ensure smooth customer experience

Communicate regular promotional campaigns and support upselling of parts and services

Log activity and customer interactions using Sage Sales Manager CRM (under development for deeper use)

Use Pinewood AI to align parts ordering and performance tracking

Encourage greater engagement between repairers and Stellantis' technical support team

Operate with a degree of autonomy, within a structured framework and regular team reviews

What You’ll Bring

A background in automotive parts, trade sales, or dealer aftersales operations. (preferred)

Excellent relationship-building skills, with a confident, customer-first approach

Commercial awareness and the ability to spot growth opportunities within existing accounts

Ideally suited to a parts advisor or sales rep looking to transition into account management

Organised and self-motivated, with strong time management and diary control

Familiarity with CRM/DMS platforms (Sage Sales Manager and Pinewood experience beneficial)

Full UK driving licence

What We Offer

A high-profile role in one of the UK’s most significant Distrigo operations, backed by Stellantis

Access to a diverse, multi-brand product portfolio across a wide regional customer base

A supportive, family-run culture combined with forward-thinking leadership

Competitive salary, bonus structure, car allowance, pension, and benefits

A real opportunity to influence the way we engage with Authorised Repairers and trade customers

Ready to drive aftermarket growth in a key region and become a trusted partner to our customers?

Join Thurlow Nunn Distrigo and help shape the future of parts distribution across the East of England and beyond.