Operations Executive (Off Trade)

THE ROLE & RESPONSIBILITIES

Reports To: Supply Operations Manager

Key Internal Relationships: Supply Operations Manager, Head of Operations, Head of Off Trade, Off Trade NAE

Key External Relationships: Retail Supply Managers, Stock Controllers, Warehouse Operatives, Store Teams, Demand Planners

Key Responsibilities:

1. Daily Order Fulfilment – you will be responsible for on-time and in-full (OTIF) fulfilment of all off-trade customer orders, including accurate processing and invoicing of these orders on our inventory management system.

2. Retail Inventory Management – ownership of inventory levels across our retail supplier network, ensuring the right stock is in the right place at all times, and our inventory management system accurately reflects actual stock levels.

3. Network Efficiency & Improvement Projects – you will be responsible for driving supply chain efficiency improvements across all our retail customers to reduce logistics costs as much as possible whilst also improving service levels across the board. This will require detailed and ongoing analysis of our current supply chain setup to understand where we can be driving further improvements as the retail landscape changes over time – whether that’s reducing delivery lead times, increasing the number of available delivery days to stores, or reviewing our logistics partners to ensure we have the most optimal solution for retail supply.

4. In-Store Availability – working with key external stakeholders to understand and implement the supply chain improvements that will drive best-in-class availability across all our retail customers, helping drive top line sales growth by reducing the number of empty spaces on supermarket shelves.

5. Store Compliance – getting out from behind the laptop and working with the Off-Trade team to optimise how JUBEL shows up in the retail landscape by making sure we are always available, always visible and always standing out to customers who are shopping the beer fixture. You’ll need to leverage and collaborate with your network of store level contacts and supply chain contacts to ensure the best possible results for JUBEL in store.

6. New Supplier Setup – supporting the Off-Trade team with new line forms and supplier setup forms as and when we land new distribution, new products, or new customers.

This is not an exhaustive list of duties and is subject to review in agreement with the postholder.

PERSON SPECIFICATION

Qualification: Degree, preferably in relevant area such as engineering

Behaviour: someone who shares and displays the JUBEL culture:

I. Values Driven: our five values aren’t just words on a wall. They are the attitudes, behaviours and skills we value in our team to influence who gets hired, promoted, or let go. We embrace diverse personalities and working styles, but every team member lives and breathes our five values:

1. Thirsty: outstanding delivery through an insatiable drive, work ethic, and external competitiveness - want it

2. Action Oriented: working at race pace with a positive and open mind towards everything, doing beats talking

3. Sustainable: operating in a way so that our planet, relationships, sales and energy levels are all built to last

4. Off-Piste: safe = risky. Bold and brave approach with smart risks and no fear of failure

5. Curious: strong and broad appetite to learn - ask questions, be humble, embrace feedback

II. High Performance: We believe the best perk we can offer people is a team of great people to work with who are equally motivated, passionate and driven.

III. Freedom & Responsibility: People who take real responsibility are rare - self-starting, motivated, disciplined, proactive, not letting anything slip through the net, and working as hard on their own as they do in front of others. We hire for real responsibility so we can have true autonomy. You are treated like an adult and trusted, so you won’t be asked where you are or what you’re doing.

Knowledge & Experience

• Strong academic track record, with a supply-chain background a strong plus
• Experience balancing and managing a high number of competing priorities
• Managing stakeholders and communicating across the business
• Preferably some F&B experience, with a strong interest necessary
• Ability to use Google Sheets & MS Excel proficiently

Skills

• Analytical
• Attention to detail
• Organised
• Problem solver
• Commercial

OTHER DETAILS

Start date: as soon as possible

Location: Office Based in Kennington, London

Salary banding: £30,000

Share options: every member of the team is issued share options each year they are with the business

Annual gift: £100 gift budget for each year you are with the business (e.g. year 3 = £300 to spend however you wish)

Hours: full-time, flexibility will be essential as occasionally you will be required to work some evenings and weekends

Holiday policy: flexible holiday policy

Wellbeing: private healthcare, dental care and stress relief counselling service, plus monthly personal wellbeing budget

Team engagement: annual ski trip in March with everything apart from spending money covered by the company

JUBEL is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, colour, religion, sex, sexual orientation, marital status, age, disability, national or ethnic origin, or other protected characteristic.