Business Development Manager

Department: Operations

Employment Type: Full Time

Location: Bicester

Description

The role:

This is a crucial business development role, responsible for driving new client acquisition, The role is central to our Water testing and inspection growth strategy, ensuring we continue to provide industry-leading compliance, risk management, remedial work and consultancy services to an ever-expanding client base. This position includes set targets linked to salary/package and a commission scheme.

The successful candidate will receive full training in our services and must be enthusiastic, hard-working, and committed to delivering quality within a testing and inspection environment.

Who are we?:

TWC and HBE are (https://hbeuk.com https://twc-services.co.uk ) leading provider of compliance, risk management, in the legionella control and water management systems market. Since our establishment, we have been committed to delivering high-quality testing and inspection solutions, ensuring our clients meet regulatory and safety standards.

Both HBE and TWC are part of Celnor Group (https://celnor.com/), a growing organisation that owns multiple brands delivering specialist services across various industries. As part of Celnor Group, we benefit from a strong network, shared expertise, and a commitment to developing talent and innovation within our field.

With a growing team of professionals operating nationwide, we serve some of the UK's most prestigious clients across various industries. Our open and honest working environment values employee contributions as a key factor in our ongoing success. We actively encourage career progression and maintain a strong staff retention rate.

Key Responsibilities

• Proactively identify and engage potential clients through inbound and outbound sales calls, building relationships and converting leads into long-term partnerships.
• Work with our Celnor marketing team on lead generation campaigns
• Follow up inbound web leads from our pay per click and internet marketing campaigns
• Maintain accurate records within our CRM (HUBSPOT) system, tracking sales activity and client interactions to support strategic decision-making.
• Collaborate with internal teams to ensure accurate pricing and service specifications are provided to clients.
• Negotiate contract terms and close deals, ensuring mutual benefit for both TWC/HBE and the client.
• Work towards and exceed individual and team sales targets, with clear performance-related career progression opportunities available.
  
  

Skills, Knowledge and Expertise

• A proactive, resilient, and results-driven approach with the ability to thrive in a fast-paced sales environment.
• Strong verbal and written communication skills, with the confidence to engage with clients via telephone, email, and face-to-face meetings.
• Excellent interpersonal skills, capable of building and maintaining strong business relationships.
• Experience in a transactional sales environment and cold calling and self lead generation using market tools to find new leads.
• Strong negotiation and persuasion abilities, with a keen eye for identifying opportunities and closing deals effectively.
• High level of self-motivation and the ability to work both independently and as part of a collaborative sales team.
• IT proficiency, including experience with Microsoft Office software and CRM systems (HubSpot experience desirable).
• A keen interest in business development, sales, and the environmental services sector, with a willingness to continuously learn and develop skills.