IT Support

About The Role

TAC Healthcare delivers comprehensive occupational health and wellbeing services across the UK, and as we continue to grow, we’re looking for a skilled and proactive IT Support Specialist to join our team and help keep our tech running smoothly - every day, and into the future.

The Role

As part of our dynamic IT team, you’ll be at the heart of our technology operations - providing high-quality support, delivering key IT improvement projects, and ensuring our infrastructure and systems are robust, secure, and scalable. This is a hands-on, collaborative role where you’ll interact with internal teams, external stakeholders, and third-party providers to ensure IT services are delivered to the highest standards.

What You’ll Be Doing

• Acting as a key point of contact for all IT support issues across TAC Healthcare
• Providing day-to-day IT support to staff and customers — resolving issues efficiently and effectively
• Working closely with third-party providers to maintain service levels
• Sourcing, configuring, and troubleshooting hardware and software as required
• Supporting the delivery of IT projects from scoping to implementation
• Assisting with IT risk assessments and ensuring compliance with ISO and security standards
• Auditing internal systems and helping drive improvements and best practices
• Building relationships with stakeholders to align IT strategy with business goals
• Promoting good IT practices among users to minimise incidents and outages
  
  

What We’re Looking For

Qualifications & Experience:

• Degree or equivalent in IT/Computer Science or related field
• At least 1 year of relevant IT support experience
• Strong knowledge of Office 365 and IT troubleshooting
• Understanding of data governance, security best practices, and technical documentation
  
  

Skills & Attributes

• Excellent communication skills — verbal and written
• Highly organised with strong attention to detail
• A flexible, adaptable approach to changing priorities
• Self-motivated with a proactive attitude to problem-solving
• Committed to maintaining high standards and delivering impact
  
  

What's in it for you

• Private Medical Insurance
• Company Pension Scheme
• Enhanced Annual Leave
• Parental Leave (Various)
• Onsite Parking
• Employee Assistance Programme (for health, wellbeing and financial assistance)
• Company Sick pay scheme
• Enhanced Maternity leave
• Family and Friends discount on TAC Services
  
  

About Us

At TAC Healthcare, we're not just a company; we're a catalyst for change in occupational health across numerous vital industries—from offshore to renewable energy, construction, healthcare, and financial services.

Why Build Your Career with Us?

• Diverse Expertise: Thrive in an environment that values knowledge and experience as you engage with various sectors, delivering a suite of services that's as varied as it is vital—from Offshore Medics to Mental Health Services.
• Innovative Expansion: Be part of a forward-thinking team that's always pushing into new territories, ensuring the wellbeing of workforces with bespoke healthcare solutions.
• Customised Impact: At TAC, your work is tailored to make a real difference. We reject the "one-size-fits-all" approach, opting instead for personalised care that addresses the unique challenges faced in each industry.
• Leadership & Learning: Work alongside the best. Our team members are specialists in their fields - offering you a chance to learn from the experts in occupational health.
• A Culture of Excellence: Our commitment to the BEST value framework is at the core of our daily operations, ensuring we deliver quality care consistently.
• Accreditation and Recognition: Feel proud working for a company whose excellence is recognised by leading accreditation bodies.
  
  

We're looking for dynamic individuals who are eager to drive change and make a tangible impact on occupational health and safety.

Shape the future of healthcare with us!