Internal Sales professional
Alleima
Date: 15 hours ago
City: Stoke-on-Trent, England
Contract type: Full time

Sales Support work focus includes:
Answer routine internal and customer OR more difficult, escalated enquires on service and product availability, prices, delivery times, and the status of orders and enter data into databases to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales commissions and expense records; and to generate contract reports and statistics.
Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.
Perform background research on customer accounts, prospects, competitors, and industry trends to support the contract or sales team’s activities.
May manage sales of products and services to small and medium sized customers within an assigned geographical territory.
AND/OR
Plan, direct, supervise and evaluate the workflow and coordinate the work activities of sales support for sales representative to meet requirements.
Identify issues and recommend improvements.
AND/OR
To work with sales staff to develop on required administrative support during sales process and in protecting and growing revenue for new and existing customer/clients.
Answer routine internal and customer OR more difficult, escalated enquires on service and product availability, prices, delivery times, and the status of orders and enter data into databases to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales commissions and expense records; and to generate contract reports and statistics.
Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.
Perform background research on customer accounts, prospects, competitors, and industry trends to support the contract or sales team’s activities.
May manage sales of products and services to small and medium sized customers within an assigned geographical territory.
AND/OR
Plan, direct, supervise and evaluate the workflow and coordinate the work activities of sales support for sales representative to meet requirements.
Identify issues and recommend improvements.
AND/OR
To work with sales staff to develop on required administrative support during sales process and in protecting and growing revenue for new and existing customer/clients.
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