Business Support Administrator

Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans.

Let’s paint the picture for you!

Role Overview: The Business Support Administrator plays a key role in maintaining operational effectiveness at the Wembley Support Centre and Acton Support Office. They provide essential administrative support to the Leadership Team and Senior Management, serving as the main contact for both sites. Responsibilities include scheduling key meetings, organising events, ensuring health and safety compliance, and supporting with HR administration. They also oversee facilities activities and providing operational support, requiring adaptability and a proactive approach to meet the dynamic needs of the business.

Key Responsibilities:

• Administrative Support: Deliver comprehensive administrative assistance to the CEO, Leadership Team, Wembley Support Centre, and Acton Support Office
• Communication Management: Serve as the primary contact for correspondence, post, and queries related to the Wembley site and Acton Support Office
• Meeting and Event Coordination: Facilitate the scheduling of key meetings for the Leadership Team, including Leadership Meetings and One-to-One meetings, as well as support in running business events, such as quarterly managers' meetings
• Compliance Administration: Support the administration and ongoing management of health, safety, and statutory compliance procedures
• Internal Communications: Assist the Communications & Engagement Specialist with distributing information, newsletters, and other internal communications
• Office Management: Ensure efficient operation of the two offices by managing facilities activities, including post management, stationery ordering, reception, cleaning, parking, and general building maintenance
• HR Administrative Support: Deliver comprehensive administrative assistance to the HR team, contributing to key areas such as:
• Recruitment
• Learning and Development
• Colleague Engagement activities
• Policy and Process
• Reporting and Data Management

• Ad-Hoc Support: Provide assistance with various ad-hoc activities as needed.

Skills and Experience Required:

Essential:

• Communication Skills: Excellent verbal and written communication skills for effective interaction with colleagues and stakeholders.
• Administrative Skills: Proven experience providing administrative support, including managing correspondence, post, and queries.
• Office Management: Previous involvement in efficiently managing facilities activities, such as post management, stationery ordering, and coordination of general building maintenance.
• Meeting/Event Coordination: Previous experience in planning, organising, and managing events or meetings.
• IT Proficiency: Proficient Microsoft skills, particularly in Word, PowerPoint and Outlook.
• Education: GCSE Grade C or above in Maths and English.

Desirable:

• Organisational Skills: Strong ability to manage multiple tasks and maintain an organised office environment.
• Attention to Detail: Keen attention to detail to ensure accuracy in compliance procedures and office management.
• Problem-Solving: Ability to identify issues and propose solutions to improve office efficiency and compliance.
• Adaptability: Ability to handle ad-hoc activities as they arise, showcasing a proactive approach.
• Compliance Support: Experience in supporting compliance procedures related to health, safety, or statutory requirements.

How we will reward you

Competitive salary and very generous bonus opportunity

Pension scheme with enhanced employer contributions

Enhanced Maternity/paternity leave

Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)

Employee discounts across the Grafton group and other high street stores

Training and management opportunities/ apprenticeships

Company sick pay

Share saving scheme into our parent company, the Grafton Group

Early Pay – the ability to withdraw your salary in advance

Paid day off for Volunteering

Life assurance

Cycle to work scheme

Refer a friend scheme

In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.