Senior Medical Secretary/Team Lead

In addition to Medical Secretary Duties: To provide supervision of a team of medical secretaries on a day to day basis, including management and co-ordination of leave and cover arrangements; undertaking appraisals and ensuring compliance with mandatory training. Monitor, record sickness absence for admin staff and take appropriate action when necessary, completing referrals to occupational health as necessary in line with managing absence policy. To undertake agreed appropriate tasks for Consultants to support the specialty team, as required. To support development of and ensure consistent and standardised implementation of policies and procedures across the secretarial team.

To ensure day to day delivery of medical secretarial services across the specialty team, escalating any issues which may affect operational delivery against standards and which have not been able to be resolved within the team. To ensure newly appointed medical secretarial staff are trained to the required level. To monitor workload and performance against accuracy and timeliness standards across the secretarial team, taking any necessary corrective action to ensure these are met. RTT and validation of patient waiting lists.

To undertake regular communication with the medical secretariat, including monthly team briefings. To provide cover for child death administrator. This list is not exhaustive. For a full list of duties, please see the attached Job Description for the role