Digital Support and Project Officer

Cardiff and Vale University Health Board


Date: 13 hours ago
City: Cardiff, Wales
Salary: £26,928 - £29,551 per year
Contract type: Full time
Working autonomously as part of the Implementation Team, the post holder will provide high level system, project and administrative support to more senior staff by assisting in the implementation and support of a range of clinical and patient management systems.

The post holder will be required to give support to the Implementation Manager in day to day support and configuration in a range of internal and national systems. They will also be required to assist in project planning and implementation of new functionality.

Working as part of the Implementation Team they will be the first point of contact for many staff and will be required to provide support, training and guidance along with contributing to the development of policies and procedures.

The post holder is expected to have a good level of interpersonal skills to communicate effectively and work independently to prioritise a multitude of conflicting tasks effectively.

Contribute to the running of Digital support functions and optimising efficiency for a wide range of local and national systems. Provide training and support on a range of systems, process and Welsh Government rules that may be highly complicated and/or sensitive, relaying skills advice, support and training as necessary. Support the Implementation Team Manager and key stakeholders during the ‘go-live’ phase of major systems implementation. Identify weaknesses or additional / specific needs and provide further support and assistance to those users who require it.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Contribute to the running of Digital support functions and optimising efficiency for a wide range of local and national systems. Provide training and support on a range of systems, process and Welsh Government rules that may be highly complicated and/or sensitive, relaying skills advice, support and training as necessary. Support the Implementation Team Manager and key stakeholders during the ‘go-live’ phase of major systems implementation. Identify weaknesses or additional / specific needs and provide further support and assistance to those users who require it.
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