Veterinary Receptionist/Animal Care Assistant

Vet Record Careers


Date: 15 hours ago
City: March, England
Contract type: Full time
We are excited to offer a fantastic opportunity for a receptionist to join our passionate and dedicated team. As our practice experiences a dynamic period of growth, you'll not only manage front desk responsibilities but also have the chance to assist as a veterinary care assistant from time to time.

Key Duties

To predominantly be part of our wonderful front-of-house team, the role will also include some ad-hoc animal care duties, supporting our clinical team with patient care, cleaning, ordering, and lab work.

Join a team you are proud to be a part of

We are a friendly close-knit team who work as one, always supportive and encouraging one another. We pride ourselves on outstanding client and patient care. The successful person will work alongside 2 RVNs, 4 receptionists, an animal care assistant, Practice Manager and cleaner. The team is very close, and we enjoy creating a positive friendly working environment. As a practice we support many charities in the local area, such as Merrylegs, RSPCA and Cats protection.

The perfect fit

  • Strong customer service and communication skills are essential.
  • Ability to multitask efficiently.
  • Good administration and IT skills for managing reception duties and in-house IT queries.
  • Confidence in animal handling and maintaining client records.
  • Veterinary experience is preferred; however, full training will be provided.

Working pattern

This is a full-time role working between 7:45 am - 7 pm Monday-Friday, with no weekends or OOH shifts!

In addition to a competitive salary, you will benefit from:

  • 6.6 weeks annual leave
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
  • Cycle to work scheme
  • Initiatives focused on employee wellbeing
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
  • Pension scheme
  • Discounted staff pet care
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