Lead Investigator

Country England
Office Location London
About Us Flexible/Agile Working: This role can be performed with a hybrid working arrangement which balances working from home and your contracted office. This hybrid role is based on a 60% onsite, 40% remote working.

“Drive impact and innovation in the built environment with RICS, where your expertise matters”

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations
Role Purpose and Key Responsibilities This job is a key RICS position with responsibility for ensuring that RICS meets its obligations to deliver effective self-regulation. We are seeking Investigators who are resilient with significant experience of critically analysing complex regulatory and disciplinary investigations and making evidence-based recommendations on the outcome of a case. You will:

Lead and be accountable for the most complex cases, progressing each case in line with challenging KPIs and other high-quality performance measures

Use appropriate risk-based strategies to investigate reports of misconduct and service standards

Collate and critically analyse information on reported conduct issues in a timely manner to identify risks and decide what action, if any, should be taken using sound judgement

Creating first class written documentation, setting the standard for less experienced investigators

Conduct thorough and robust investigations on the most serious and complex cases

About You

Strong investigation experience from a comparable regulator or experience working in private practice, with extensive experience investigating compliance and regulatory matters

Experience working on complex and multi-layered investigations, making robust and well

informed decisions under pressure

Strong understanding of, and commitment to, the principles of good regulation and the ability to apply these effectively in a non-statutory, cross-border environment

Strong experience in drafting documents to a high-quality standard

Demonstrable experience of liaising with members of the public within investigations and in

response to complaints

Experience of developing people or teams in a casework or investigation environment

Rewards and Benefits We offer a comprehensive package of benefits to support your work life balance, health, financial security and personal time.

For full-time staff, the standard working week is 35 hours, and we support flexible working arrangements where possible.

Your health and wellbeing are important to us, with benefits including private medical insurance, an Employee Assistance Programme, Mental Health First Aiders, Wellbeing Champions and optical care. To support your financial future, we provide income protection, life assurance, an Aviva Group Personal Pension scheme and access to My Money support.

We also offer 25 days annual leave plus public holidays, enhanced flexible leave policies (including Maternity, Paternity, and Moving House) and Wellbeing Days. We encourage community engagement through a Volunteering Day and support staff-led community groups.

Equal Opportunity Employer

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process. Candidates will need to have the correct right to work in the country the role resides in.

Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications.