Seasonal Team Member
The Redcliffe Hotel
Date: 14 hours ago
City: Paignton, England
Contract type: Full time
The Person
You’ll have a passion for food & beverage, be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You'll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs.
As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.
The Role
The Seasonal Team Member (Food & Beverage) will be a key player in delivering an exceptional dining experience for our valued guests in our peak seasons. You'll delivery amazing customer service, order management, and overall support to our food and beverage operations. Using your outstanding communication abilities, a positive demeanour, and deliver an unparalleled service.
Responsibilities Include
Set in 3 acres of gardens on a spur dividing the 2 sandy beaches of Paignton and Preston, this traditional seafront hotel was built in 1856. It’s a 6-minute walk from Paignton Pier and 3 miles from Torquay. This traditional, iconic property provides a great base for exploring the English Riviera and the Jurassic Coast.
The Redcliffe has 70 ensuite rooms, indoor and outdoor pools, fitness suite and 2 seaside restaurants. The Redcliffe has many unique features, including direct access to the beach via a tunnel. Over the coming months an extensive redevelop programme is being undertaken to transform The Redcliffe into an opulent and luxurious place to stay.
You’ll have a passion for food & beverage, be dynamic in your approach and are customer-focused who thrive in fast-paced environments. You'll be a team player with excellent communication skills, a passion for delivering exceptional service, and the ability to adapt quickly to meet diverse customer needs.
As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.
The Role
The Seasonal Team Member (Food & Beverage) will be a key player in delivering an exceptional dining experience for our valued guests in our peak seasons. You'll delivery amazing customer service, order management, and overall support to our food and beverage operations. Using your outstanding communication abilities, a positive demeanour, and deliver an unparalleled service.
Responsibilities Include
- Greet and welcome guests in a friendly and professional manner
- Assist guests with menu selections and provide recommendations when taking orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen
- Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
- Monitor and respond to guests needs throughout their experience, including refilling drinks and clearing empty dishes
- Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues
- Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision
- Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner
- Support your team members during busy periods and special events
- High school education or equivalent
- Previous experience in food & beverage or a similar role is a plus
- Strong attention to detail and the ability to remain calm under pressure
- Strong customer service skills with a friendly and approachable attitude
- Excellent communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
- 28 Days holiday (Pro-rota)
- Extra days holiday for your birthday
- Free meals on shift
- Free Gym access on-site
- Employee Assistance Programme
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.
- Seasonal Contract
- Flexibility to work evenings, weekends, and holidays
Set in 3 acres of gardens on a spur dividing the 2 sandy beaches of Paignton and Preston, this traditional seafront hotel was built in 1856. It’s a 6-minute walk from Paignton Pier and 3 miles from Torquay. This traditional, iconic property provides a great base for exploring the English Riviera and the Jurassic Coast.
The Redcliffe has 70 ensuite rooms, indoor and outdoor pools, fitness suite and 2 seaside restaurants. The Redcliffe has many unique features, including direct access to the beach via a tunnel. Over the coming months an extensive redevelop programme is being undertaken to transform The Redcliffe into an opulent and luxurious place to stay.
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