Performance Reporting Specialist

About The Role

Trebuchet MS with Updated Inkey Blue The Performance Reporting Specialist helps people with sight loss to live the life they choose by providing timely data tracking all key areas of service delivery so that Guide Dogs ensures it is meeting its performance targets. This role needs to understand the drivers of performance, be knowledgeable on historic performance versus targets, and work with service leaders to improve performance cost effectively into the future.

We’re committed to enabling our staff to work where best suits the needs of the individual, their team, and the organisation. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

For this role you’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. For this role you the successful candidate will be homebased with occasional travel to one of our offices.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate profile

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

• GCSE’s grade C or above in Maths & English (or equivalent) (QCF level 2 / SQCF level 5).
• To be able to confidently deal with complex financial and technical disclosure standards.
• Experience of a planning environment.
• Evidence of developing reports at operational, tactical level
• Demonstrated experience and understanding of the impact of change.
• Evidenced experience of influencing the business to make sound decisions
• Demonstrated knowledge and understanding of financial and organisational/business context
• Demonstrated the ability to build and establish a credible business partnership with all areas of the organisation.
• Advanced Microsoft Excel skills
• Sound knowledge of planning and reporting practices and understanding of tools and techniques to influence and partner across all levels of the organisation and flexibility to apply these in different circumstances.
• Experience in CRM reporting /systems reporting
• Experience of computer-based reporting systems.
• Understanding of the general ledger and its feeder systems and coding structures.
• Ability to build highly effective and collaborative working relationships with all levels of the organisation.
• Ability to communicate complex technical issues in a simple way to meet the needs of a diverse audience.
• Strong influencing skills.
• Negotiation and conflict resolution.
• Logical and organised approach.
• Ability to think strategically and understand the broader organisational issues.
• Strong problem solver, using a variety of analytical and influencing techniques to formulate a proposed way forward.
• Strong modelling and analysis skills, including the use of Excel.
• Ability to work with a relatively low level of supervision, prioritise and communicate the impact of conflicting demands to ensure deadlines are met.
• Ability to work quickly to a high level of accuracy.
• Ability to maintain focus and drive to resolve issues.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
If you have any accessibility issues, please contact our Recruitment Team on 0118 3540345 or [email protected]

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Please contact our Recruitment Team on 0118 3540345 or [email protected] if you require any support with your application.

About Us

Trebuchet MS with Updated Inkey Blue If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page Our Commitment to Diversity and Inclusion Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time Safeguarding Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service How to apply You may have particular needs to be able to complete your application, If you would like support please contact our Recruitment Team on 0118 3540345 or [email protected] As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.