Care Quality Advisor

Job Title: Care Quality Advisor
Location: Covering Birmingham, Derby, Stoke-on-Trent and surrounding areas
Hours: 37.5 per week (includes participation in SUI on-call rota)
Salary: Competitive + £5,800 car allowance benefit

Be the Outstanding in Care Quality – Join us at Anchor as a Care Quality Advisor!

Are you passionate about elevating care standards and shaping the future of care for older adults? Do you have a deep understanding of care quality, regulation, and care practice, combined with a hands-on approach to supporting teams? If so, we want to hear from you!

At Anchor, we’re dedicated to delivering person-centred, high-quality care that honours and celebrates every individual. As a Care Quality Advisor, you’ll play a key role—coaching, supporting, and inspiring our care teams to achieve outstanding care across our Central services.

What does it mean to be a Care Quality Advisor at Anchor?

• Champion Outstanding Care Quality: You’ll support our operational colleagues to ensure all care practices meet and exceed regulatory standards, from leading care observations, providing honest feedback, and delivering engaging coaching sessions.
• Inspire Change that Lasts: You’ll help shape care practice nationally by updating policies, analysing quality data, and providing practical support across local and regional homes.
• A Trusted Expert: Being the go-to expect for practical advice, you’ll support our teams through medication management, regulatory compliance, care planning and dementia care.
• Team Collaboration: Working alongside District Managers to identify and manage risk at a service and individual resident level through hands on practical support.
• Implement Dementia Strategy: Working with Care Quality and Operations, you’ll help drive our dementia strategy across the country—sharing what works, building dementia-friendly pathways, and supporting colleagues to deliver compassionate, effective care.

Who are we looking for?

• Care Quality Champion: You know what it takes to deliver outstanding care and have a passion for coaching and developing others.
• Regulation Knowledge: Excellent knowledge of CQC Quality Statements, Health & Social Care Act (08,12,14), Mental Capacity Act (05) & DoLS
• Digital Platforms: You’re experienced in using digital platforms for care planning and medication management.
• Supportive Collaborator: You build strong relationships with colleagues and take a supportive, professional approach to driving high standards.
• Detail-Oriented: Able to evaluate service quality and articulate findings clearly and professionally.
• Clear Communicator: You can translate complex findings into accessible, solution-focused reports that inspire action and change.

Ready to Drive Excellence, Inspire Change and Transform Care? Apply today!

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

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