Restaurant Manager

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family and community, Individuality, Care, Aiming Higher and Delighting our guest ensuring a hand picked experience for every guest and employees.

We are currently recruiting for a Restaurant Manager at Ettington Park Hotel, part of Hand Picked Hotels.

The only AA 4 Red Star hotel in Stratford-upon-Avon, Ettington Park is renowned as one of the finest hotels in Warwickshire. Set within 40 acres of luscious parkland in a verdant valley with the river Stour meandering through it, the spectacular country house boasts 47 characterful bedrooms and the finest seasonal cuisine served in its 2 AA Rosette restaurant. Ettington Park has gained an enviable reputation for offering one of the finest afternoon teas in Stratford-upon-Avon, while many couples have chosen its spectacular grounds as a magical backdrop for their perfect wedding.

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• The role of a Restaurant Manager is to be responsible for ensuring that the Restaurant Team consistently delivers exceptional service, putting the guest at the heart of all activities.
• You will be leading the team in the effective delivery of department goals, planning and organising work activities, seeking to continuously improve ways of working and engaging the team to do the same.
• Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives.
• Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team.
• Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
• Being able to demonstrate a good understanding of business financials including labour costs, forecasting and budgets.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Passionate Hand Picked Team.
  
  

About You

• Previous management experience working in a fine or high-end dining restaurant within a luxury Hotel environment is required for this role.
• WSET Level 2 qualification is required as a minimum for this role.
• It is essential you can demonstrate an excellent level of knowledge of both food and wine and enjoy keeping up to date with current trends.
• Proven experience of managing, coaching and developing teams, and you will enjoy motivating others to be their best, achieve their goals and full potential.
• Being driven to deliver outstanding and memorable customer service will be your passion and motivation. You will be excellent at building a rapport with colleagues and guests.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create magical memories.
  
  

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• A competitive salary package of £ per year, additional hours will be paid at the hourly rate of £ plus a share of service charge.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including our Wine Academy, apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted staff stays in our hotels and on food & drink.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
  
  

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.