Radiotherapy Bookings Manager – Band 5

Royal Surrey NHS Foundation Trust


Date: 8 hours ago
City: Guildford, England
Contract type: Full time
Location: Guildford and Redhill, Surrey

Applicants are invited to apply for the role of Radiotherapy Bookings Manager.

The post holder will be responsible for the operational management of the Radiotherapy Bookings team ensuring the provision of:

  • an efficient and effective service and that the patient pathway is correctly navigated and working effectively
  • high quality, patient-focused service and facilitate regular multi-team projects

The post holder will require excellent communication and organisational skills. They will be expected to liaise directly with patients and carer’s as well as a number of different professions, both within and external to the trust which will include Medical staff, Radiographers, Physics and Operational management.

The post holder will work collaboratively with the Radiotherapy Administration Manager and Radiotherapy Business Manager to ensure the strategic vision of the department and performance KPI’s are met at an operational level.

The successful candidate will need to be willing to learn and accept challenges and change, able to work in a team and be flexible with regard to cross cover and working hours. You will contribute to maintaining our high standards of patient care, communication, privacy and a safe environment in compliance with the Trust policies and procedures. The Post holder will be rota’d to work mainly at Royal Surrey County Hospital but may be asked to travel between there and our East Surrey Hospital site.

The purpose of this role is to support radiotherapy operations by managing the team, which undertakes the Radiotherapy appointment bookings to the highest professional standards, working with Medical, Radiographic, Medical Physics and other Administrative colleagues.

To ensure that the patient pathway is correctly navigated and working effectively, supporting the provision of a high quality, patient-focused service and facilitate regular multi-team projects and ensure performance is monitored and reported.

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

For further details / informal visits contact: Name: Caroline Chaston Job title: Radiotherapy Business Manager Email address: [email protected]
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