Telephonist
NHS Ayrshire & Arran
Date: 6 hours ago
City: Wishaw, Scotland
Contract type: Part time
The Role
To participate fully in the routine work of the Telephone department.
To answer correct and transfer all incoming and outgoing calls over the main telephone system.
To be fully conversant with compiling Hospital on- call personnel duty rosters.
To initiate and record all emergency and alert procedures.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
It would be great if you also have
Permanent
Part Time
15.80 hours
Please note this is a part time post and the salary for this position will be pro-rata.
Location and Working Pattern
This role will be based in Switchboard department within University Hospital Wishaw.
The working pattern for this role: Flexi position including night shift, day shift, back shift and weekend shifts
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Joanne McEwan, Business Support Manager on [email protected]
For enquiries regarding the application form or recruitment process, please contact Carla Vargas, Recruitment Administrator on [email protected] (Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some Of NHS Lanarkshire’s Benefits Include
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
To participate fully in the routine work of the Telephone department.
To answer correct and transfer all incoming and outgoing calls over the main telephone system.
To be fully conversant with compiling Hospital on- call personnel duty rosters.
To initiate and record all emergency and alert procedures.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
- Training and or qualifications required: Numerate, literate, communication and practical skills.
- Computer skills.
- Telecommunications systems knowledge
- Health and Safety
- Fire Safety
- Major incident knowledge.
- Good communication skills.
It would be great if you also have
- Educated to standard grade level or experience in similar role
- Computer training qualifications/ courses
- Experience in similar post
- Good listening skills
- Well developed in interpersonal skills
- Ability to prioritise workload
Permanent
Part Time
15.80 hours
Please note this is a part time post and the salary for this position will be pro-rata.
Location and Working Pattern
This role will be based in Switchboard department within University Hospital Wishaw.
The working pattern for this role: Flexi position including night shift, day shift, back shift and weekend shifts
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Joanne McEwan, Business Support Manager on [email protected]
For enquiries regarding the application form or recruitment process, please contact Carla Vargas, Recruitment Administrator on [email protected] (Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some Of NHS Lanarkshire’s Benefits Include
- A minimum of 27 days annual leave increasing with length of service
- A minimum of 8 days of public holidays
- Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
- Paid sick leave increasing with length of service
- Occupational health services
- Employee counselling services
- Work-life Balance policies and procedures
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
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