Learner Recruitment & IAG Coordinator

Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society.

What we offer

• 27 days annual leave + 3 annual leave days over Christmas + bank holidays
• Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days
• 4% Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
• Employee Discount Scheme

You will be approachable, organised, and committed to supporting young people to achieve their goals. We are looking for someone who brings:

• Level 4 qualification in Advice & Guidance (or equivalent).
• Experience working with young people, preferably in education, youth, or community settings.
• Confidence in engaging employers and coordinating work placements.
• Strong communication, mentoring, and problem-solving skills.
• A sound understanding of safeguarding, inclusivity, and the challenges young people may face.
• Good digital and organisational skills, with experience using CRM or learner management systems such as APTEM.

We are looking for a motivated and people-focused individual to join our team as Learner Recruitment & IAG Coordinator, supporting young people across the West Bromwich and Coventry.

You will support learners journey from recruitment through to progression, working closely with referral partners, schools, employers, and internal teams. The role includes:

• Recruiting learners and delivering onboarding and induction activities.
• Coordinating tailored work placements with local employers.
• Providing one-to-one mentoring, advice, and guidance.
• Supporting learners facing personal or educational barriers.
• Ensuring accurate records and compliance with safeguarding and funding requirements.

This is a fantastic opportunity to join our team and do something great for yourself and others. If this sounds right for you,

Safeguarding responsibilities: This role will involve daily contact with learners, and you will be engaging in regulated activity relevant to children. All staff have a responsibility for promoting and safeguarding the welfare of children and young people, and/or vulnerable adults for whom you are responsible and with whom you come into contact. The Charity’s Safeguarding Policy is available from Central YMCA website.

Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, teacher prohibition check, the receipt of satisfactory references, overseas check (if applicable), relevant original ID documentation and examination certificates.

Regulated activity: This post is exempt from the Rehabilitation of Offenders Act 1974 and the Charity is therefore permitted to ask shortlisted applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess their suitability to work with children. Should you be shortlisted, you will be required to complete a disclosure form prior to interview.
Please note: Candidates with overseas experience exceeding three months within the past ten years will be required to provide criminal background checks or certificates of good conduct from the relevant jurisdictions, in English or with certified translations.