HR Advisor

Role: HR Advisor

Location: Birmingham

Salary: From £30K per annum, a car allowance of £4,500 plus benefits

Contract: Permanent

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a HR Advisor you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a HR Advisor, you will contribute to our vision of being the UK’s favourite property manager by providing an exceptional HR/Employee Relations service to our teams, coaching and supporting line managers to develop high performing teams and deliver a high-quality customer experience to internal and external customers. You will ensure that our employees have a great experience which is engaging, well managed and frustration-free. Reporting into the Head of People Partnering, this role has no direct reports.

Key Responsibilities:

• Responsible for the delivery of high-quality employee relations support and case management to teams, including coaching and guidance with disciplinary, grievance, performance management, sickness absence, exit interviews, probation, and TUPE, in line with current legislations.
• Through coaching and training, ensure your client group understand HR policies & procedures and our employee proposition, Ensure strong focus and understanding of people metrics, both in respect of reporting and insight
• As required, work with the People Partnering team to support to line managers on a variety of areas including, employee on-boarding, ongoing personal development, talent, and succession planning, change and improvement programmes across the business, employee engagement.
• Ensure data integrity across the FirstPort People team.
• Ensure compliance with data privacy regulations and best practices.
• Support projects to deliver the People Agenda as appropriate.
• Identify and suggest opportunities to drive the impact, value and credibility of the People function, continually striving to improve.
• Build relationships and work collaboratively with colleagues across the wider People team – Payroll, HR Services, Reward/Benefits, Recruitment, Learning & Development
• Supporting the Head of People Partnering on various projects as appropriate

• Demonstrable experience of managing complex employee relations cases and coaching line managers
• Demonstrable experience of TUPE legislation (in/out) consultation and due diligence
• An excellent communicator - both written and verbal – with the ability to develop strong relationships with stakeholders at all levels.
• A strong attention to detail and focus on data accuracy.
• Proficient with Microsoft Office - Excel, PowerPoint, Word
• Proactive self-starter who is motivated to beat their own objectives and work with the business to deliver.
• Extremely organised, knowing what to prioritise and when someone who can juggle multiple tasks and deliver them all in an efficient and effective manner.
  
• A team player, pivotal in working closely and collaboratively with the wider People team.
• Resilient and determined, someone who loves to do a great job, spots an opportunity to improve a process and is all round proactive in their ways.
• Experience of HRIS Systems - iTrent would be advantageous.

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.