Retail Collection and Delivery Driver

Join a life saving crew

The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.

As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.

JOB TITLE: Retail Collection and Delivery Driver

LOCATION: Speke

REPORTING TO: Transport Manager

WORKING HOURS: 35 hours per week

SALARY: £22,933.74

FIXED TERM CONTRCT FOR 6 MONTHS

Overall purpose of the role:

To provide support to our Retail Stores, responsible for ensuring timely delivery and collection of goods to and from customers, reviewing orders prior to delivery, loading and unloading vans and providing exceptional customer service to our supporters and donors.

Main duties and responsibilities:

• To work to agreed van operation, organise and plan routes with a good knowledge of the North West.
• Ensure regular delivery of donated stock to shop managers including rotated stock.
• Record detailed information on collections and deliveries using collection books.
• Ensure Gift Aid sign up leaflets are attached to every house collection, and donors are encouraged to sign up.
• To post house to house collection sacks to agreed quantity routes when required.
• To collect and deliver furniture donations as required.
• To ensure all donations are processed with management.
• To work well alone using a good initiative and also work as part of a team.
• Plan and prioritize work schedule.
• Take good care of collected/delivered items ensuring they are kept in excellent condition.
• Ensure vehicle maintenance/housekeeping standards are recorded and health and safety checks are completed monthly
  
  

PERSON SPECIFICATION

Physical

Comfortable with heavy lifting and manual handling.

Experience

Excellent driving skills.

Experience of planning and organising routes.

Experience of working with volunteers.

Knowledge of Health & Safety within the Retail sector.

Skills

Basic English and Maths skills.

Communicate effectively across a multi-site organisation.

Strong organisational skills.

Enthusiastic and have the ability to work with a team and the general public.

Excellent customer service skills.

IT literate

Personal Attributes / Abilities

• Must hold a full driving licence
• Ability to manage time with conflicting priorities.
• Open, adaptable, honest and reliable.