HR Consultant - Manchester

Job Description

We are hiring!

Our HR Services - Education team is growing and we are looking for a pragmatic and ambitious HR professional who enjoys delivering a client focused service to a number of our clients within the education sector, specifically schools and academies. This role also supports the Senior HR Consultants and the Head of HR Services in the development of HR consultancy services to the education sector.

Our team of legal and HR specialists have a wealth of education knowledge and experience and come highly commended; consistently featured in Band One of the Legal 500 and Chambers UK listings. At the core of our approach is our objective to help our education clients do what is fundamentally right for their pupils and their organisation as a whole.

This role will have a key focus on building excellent relationships with clients at all levels whilst striving to deliver pragmatic, sector orientated advice that is carefully aligned to client’s interests and at the forefront of national best practice. You would also be expected to build excellent relationships with colleagues, relating well to people at all levels within the firm, building team spirit and showing a collegial commitment to ongoing development of the firm’s services to the education sector.

What does the role actually involve?

• Provide a solution focused, pragmatic HR advisory service to clients on the full range of complex employee relations and wider HR issues
• Deliver exceptional client service at all times, keeping the client at the centre of all that we do
• Maximise new business opportunities for the firm seeing them through to successful completion
• Keep abreast of sector developments and changes in order to ensure that advice is compliant, and sector focused
• Lead on ad-hoc client projects, covering the full scope of generalist HR (including investigations of all types)
• Lead on complex casework, and the provision of telephone and email service
• Delegate to and supervise HR Advisors as required
• Prepare for pitches/tender presentations
• Create content for and deliver training to clients
• Prepare and create new precedent documentation for clients based on changes to legislation and sector direction/initiatives
• Collaboratively undertake reviews of existing precedent documentation ensuring compliance and best practice
• Undertake public speaking at conferences and other events, demonstrating credibility
• Write blog posts and advisory articles on an ad-hoc basis for both Browne Jacobson materials as well as sector publications and websites
• Build and engender trusted advisor relationships with allocated clients, ensuring exceptional client care. Lead on the client conversation regarding annual renewal of HR services
• Manage allocated client matter files, ensuring that fees and time are managed carefully and that support teams are notified of billing requirements. Also, to be involved in any client conversations regarding outstanding invoices yet to be paid
• This is a client facing, fee-earning role within a professional services environment, therefore the role holder will need to carry out appropriate recording of all activities, ensuring that time spent on each activity is accurately recorded each day in line with the firm’s time recording policy (a software system is used in support of this)