Service Improvement Officer - Children's Services
Somerset Council
Date: 7 hours ago
City: Taunton, England
Contract type: Full time
Some key information
A unique and exciting opening has arisen for a Service Improvement Officer, providing a fantastic opportunity for you to draw upon your skills and experience to develop, support and facilitate a programme of service improvement activity across children’s services, including FIS, Youth Justice, SEND and Children’s Social Care. Most importantly, you will need to keep children, young people and their families at the forefront of your quality assurance work, pushing through barriers and offering challenge when needed.
We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.
What's in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
For an informal chat about the role, you can contact Laura Gyles at [email protected]
Due to the importance of the role, we recommend applying as soon as possible. Depending on the level of response, we anticipate conducting interviews ahead of the closing date.
Date for interviews will be confirmed.
If you have all the information you need, just hit the apply button - we can’t wait to hear from you.
DBS information
This post requires a criminal background check via the DBS Disclosure procedure.
- Permanent full time role – reduced or compressed hours will be considered.
- Flexible working available, using a hybrid model - working from home and your contracted work base in County Hall, Taunton, as well as other county bases when required.
- 30 days annual leave in addition to bank holidays.
- Grade 9 – Salary range £40,476 to £44,711 per annum.
A unique and exciting opening has arisen for a Service Improvement Officer, providing a fantastic opportunity for you to draw upon your skills and experience to develop, support and facilitate a programme of service improvement activity across children’s services, including FIS, Youth Justice, SEND and Children’s Social Care. Most importantly, you will need to keep children, young people and their families at the forefront of your quality assurance work, pushing through barriers and offering challenge when needed.
We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:
- Working with the wider workforce to design, facilitate and manage a range of quality assurance activities, drawing together research and evidence to identify areas of strength and areas for development.
- Communicate findings and recommendations to strategic managers in the organisation, building reasoned arguments to influence strategic decision making in the best interests of children and young people.
- Establish and maintain effective working relationships with multi-agency partners, collaborating, negotiating and demonstrating strong analytical skills to identify creative solutions to complex systemic challenges.
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
- Have excellent presentation, communication and interpersonal skills.
- Have strong planning and organisations skills to drive forward project work through creative and critical thinking.
- Have considerable experience in a relevant professional post /practice experience with children and/or young people.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.
What's in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more
For an informal chat about the role, you can contact Laura Gyles at [email protected]
Due to the importance of the role, we recommend applying as soon as possible. Depending on the level of response, we anticipate conducting interviews ahead of the closing date.
Date for interviews will be confirmed.
If you have all the information you need, just hit the apply button - we can’t wait to hear from you.
DBS information
This post requires a criminal background check via the DBS Disclosure procedure.
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