Team Secretary - Conwy Learning Disabilities

Job Overview

THIS POST IS FIXED TERM/SECONDMENT FOR THREE YEARS TO COVER THE NEEDS OF THE SERVICE

I F YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The Team Secretary Function Provides:

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, ) in order to provide a safe and efficient patient pathway.

The post holder will support the delivery of a comprehensive high quality secretarial administrative service.

Main duties of the job

Scope of the Role

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the mental health clinical, administrative, and management team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway by following referral procedures.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Good standard of education – GCSE Maths & English at Grade C or above, or equivalent
• NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards
• RSA /OCR Level 2 or equivalent experience
• IT related qualification or equivalent experience
• Evidence of Continuous Personal Development
  
  

Desirable criteria

• NVQ Customer Service Level 3
  
  

Experience

Essential criteria

• Knowledge of a range of administrative & clerical processes
• Experience of working in a busy office environment
  
  

Desirable criteria

• Experience of working within the NHS
  
  

Aptitude And Abilities

Essential criteria

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
• Proficient in use of Microsoft Office applications.
• Ability to take and transcribe succinct minutes
• Experienced in planning, organising and prioritising own workload.
• Flexible and adaptable to changing service demands
• Excellent organisational skills
• Ability to deal with sensitive information
  
  

Desirable criteria

• Knowledge of NHS Organisations
• Medical terminology
  
  

Values

Essential Criteria

• Team player
• Approachable /Friendly
• Confident manner
• Reliable
• Develops own practice through reflection and learning
• Empathetic